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Read verified customer reviews of the most reliable estate and letting agents in Tower Hamlets. Save time and money by comparing prices, getting expert recommendations, and finding the perfect fit for your needs.

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Alexander David Property is a professional property agent based in the heart of East London. We pride ourselves on our exceptional customer service and have a wealth of talented professionals who can support and help you whether you are looking to buy, sell, rent or let a property. We offer a variety of services including sales, lettings, and management services. Our experienced team is committed to delivering the highest standards to each client. We believe that no job is too big or too small, and every client matters. With over 30 years of combined experience in the property industry, we aim to provide a first-class service to our clients.
The reviewers praise Alexander David Properties for their exceptional customer service, professionalism, and personal touch.
4.9
Based on 31 reviews
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We are an independent local, traditional estate agent, who also offers expertise in lettings and property management. We love all things property related and pride ourselves on being approachable and knowledgeable about local market conditions. With our experienced team of professionals, we provide a comprehensive range of services including property sales, lettings, property management, and more. Our team is dedicated to providing exceptional customer service, ensuring that our clients have a smooth and stress-free experience when buying, selling, or letting a property. From initial consultation to completion, our team is committed to delivering the highest level of service and expertise to meet our clients' needs.
The reviewers have consistently praised Lloyds Residential for their excellent service, professionalism, and expertise, with several stating it was the best estate agency experience they had ever had.
4.8
Based on 40 reviews
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Ample Properties and Finance Ltd is a leading estate agency based in London, providing a range of services including sales, lettings, and property management. With a long history and tradition of providing high-quality service to buyers, vendors, landlords and tenants alike. We have a proven track record of delivering exceptional service and results in the property market. Our experienced team is dedicated to helping clients achieve their property goals, from finding their dream home to selling or letting out their property. At Ample Properties, we pride ourselves on our exceptional customer service, extensive local knowledge, and commitment to providing a competitive edge in the market. Whether you're buying, selling, letting or renting a property, we're here to guide you through every step of the process.
The majority of reviewers praised the estate agent's excellent service, highlighting the helpful and responsive nature of the staff, particularly Nipa.
One reviewer noted that the external builders contracted by the estate agent may not always meet the highest professional standards.
4.8
Based on 13 reviews
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Hurford Salvi Carr is an innovative firm of property advisors and development consultants who specialize in residential and commercial markets in central London, offering services in residential sales, lettings, property management, new homes, commercial property, and block management.
The majority of reviewers praised the exceptional service, professionalism, and local knowledge of Hurford Salvi Carr's staff, particularly Sebastian Sookermany and John Kilden.
However, one reviewer had a negative experience with a rental property, citing issues with maintenance and unresponsiveness from the agent.
4.7
Based on 106 reviews
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Unico Property Group is a family-run estate agency based in Bow, specializing in property sales, lettings, and management throughout London and Essex. With over 30 years of combined experience in sales and lettings, they offer a personalized and professional service to suit all needs, from buying and selling to renting and managing properties.
Most reviewers praised Unico Property's efficient process, friendly and professional staff, and excellent customer service.
Some reviewers criticized Unico Property's use of Vouch tenant referencing software and poor communication in one instance.
4.7
Based on 23 reviews
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JOHNS&CO is London's premier estate agent, providing excellence in property services. With a wide range of properties for sale and rent, our expert agents are dedicated to helping you find your dream home. From luxurious apartments to spacious houses, we have a diverse selection of properties to cater to your needs. Whether you're buying, selling or letting, we're here to guide you every step of the way. Our expertise in the local property market ensures timely and successful transactions. Trust us to find your perfect match in the UK's capital city.
The majority of reviewers had a positive experience with Johns & Co, praising the professionalism, responsiveness, and helpfulness of the staff.
A few reviewers had negative experiences with Johns & Co, including traumatic incidents and allegations of dishonesty.
4.6
Based on 164 reviews
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Robert Alan Homes is a leading independent estate and letting agent in Hackney and Barnet, offering a comprehensive range of services including property sales, lettings and property management, guaranteed rent services, and property valuations. With years of experience and in-depth knowledge of the local market, we are dedicated to delivering exceptional customer service and helping you achieve your property goals.
Robert Alan Homes is praised for their exceptional service, professionalism, and efficiency in property management and sales.
One review expresses frustration with the company's response to maintenance requests.
4.6
Based on 73 reviews
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Ashley King Estate and Letting Agents is a forward-thinking independent estate and letting agents with a fresh perspective on the property market. We deliver outstanding sales and letting services that exceed expectations in the heart of Canary Wharf, Northwood, Hillingdon, and Harrow areas. With a passion for property and commitment to outstanding customer service, we provide a complete professional service that caters to a diverse range of individual and corporate clients.
Many reviewers praised the agency's professionalism, responsiveness, and helpfulness.
A few reviewers had negative experiences with the agency, citing issues with repairs, cleanliness, and deposit refunds.
4.6
Based on 59 reviews
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Chase Evans is a full-service estate and lettings agency offering a comprehensive range of services including property valuation, marketing, lettings, property management, sales, and developments. With a strong reputation built on years of experience and expertise in the dynamic environment of London's foremost business district, we provide outstanding coverage and service throughout Central London, the West End, the City, Docklands, and beyond.
Excellent customer service, efficient process, and positive experiences.
One reviewer had a very negative experience with a rental property, citing numerous cleanliness and maintenance issues.
4.5
Based on 299 reviews
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Elms Estates is an independent estate agent with over 30 years of experience in property sales and lettings within the Bethnal Green, Shoreditch, Stepney Green, Whitechapel, Bow, and Victoria Park areas of East London, along with all other niches within the London Borough of Tower Hamlets. We provide a comprehensive, flexible, and friendly approach to the property market, with services including selling, letting, property management, conveyancing, and valuation services.
Elms Estates received numerous praise for their excellent customer service, efficient processes, and professional staff.
One reviewer had a negative experience with poor communication and inefficiency.
4.5
Based on 129 reviews
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Proper Local is an award-winning, independent estate and letting agents in Canary Wharf, specializing in properties for sale and rent in the E14 neighbourhood, including Canary Wharf, Limehouse, Isle of Dogs, Blackwall, and Poplar. With a team of local experts, we provide personalized service, expert advice, and unparalleled customer service to our clients.
The agency received praise for its professionalism, responsiveness, and honesty throughout the rental process.
One reviewer expressed disappointment with the handling of their move-out process, citing an unreasonable charge for whitewashing the apartment walls.
4.5
Based on 14 reviews
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Abby Homes is a leading estate agency specializing in Lettings, Sales, Property Management, and Maintenance services in East London. With 20 years of experience in the real estate industry, we pride ourselves on our commitment to customer service, innovative technology, and expert knowledge of the local areas, including Canary Wharf, Docklands, and Plaistow. We offer a subscription management service with monthly recurring fees, making us the only estate agency in London to provide this service. As East London natives, we have an intimate understanding of the communities we serve, and our dedicated team is passionate about providing exceptional service to our clients.
The agents at Abbey Homes have received high praise for their exceptional performance, professionalism, and responsiveness.
4.4
Based on 58 reviews
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Just Us Global Ltd is a boutique real estate agency specialising in sales, with tailored services to suit all your needs, offering services including sales, letting, valuation, and property management, with expertise in international residential and commercial markets.
Clients praise the agency's helpfulness, responsiveness, and professionalism in finding and managing properties.
One reviewer accuses the agency of being scammers.
4.2
Based on 21 reviews
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Net Lettings is an award-winning letting agency specialising in lettings only, with a particular focus on East London. Our business is built on the principles of efficiency, honesty, and good old-fashioned customer service. We offer a range of services to landlords, developers, relocation companies, and investors to let their properties or manage their portfolios. Our friendly and professional team are here to guide tenants to find their ideal property from our extensive portfolio and network of agency partners. We merge traditional reliability with the latest in estate agency forward thinking, utilising sophisticated technology and expertise in online promotion and marketing to offer the best advice, professional service, and widest possible selection of potential tenants and properties.
Some reviewers reported positive experiences with helpful staff members and efficient service.
The majority of reviewers experienced poor customer service, unreturned deposits, and inadequate maintenance and repairs.
3.9
Based on 172 reviews
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Welcome to Greenland Property Services, a leading independent estate agency specialising in residential and commercial sales and lettings. Our team of experienced property experts offer comprehensive knowledge of the local area and the property market, combining traditional values with contemporary techniques, to provide a competent service tailored to your requirements. With a strong market presence, competitive stock levels and customer service at the forefront, we pride ourselves on being proactive, professional and forward-thinking. Whether you're looking to rent, buy or sell a property, rest-assured that you're working with an agent who is founded on good practice and integrity, with a wealth of experience in the industry.
Excellent service, professionalism, and efficiency.
Unorganized, rude, and unhelpful staff, with issues concerning fees and communication.
3.8
Based on 36 reviews
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Hammonds Estates is a reputable and trusted property services company based in London, providing professional and reliable services in sales, lettings, property management, and valuations. Our team of experienced estate agents is dedicated to making the process of buying, selling, letting, or renting a property as smooth and stress-free as possible.
The estate agents have received praise for their exceptional customer service, efficient management, and professionalism.
Some reviewers have reported issues with damp and mold, leaks, and poor window installation, which were not adequately addressed, and a lack of urgency and empathy from the agents.
3.6
Based on 32 reviews
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We are a local, independent firm covering the East London area, specialising in Residential Sales, Lettings, Property Management and Mortgages. We provide a free no obligation valuation. Established since 2007. We are fully focused on the priorities and needs of Landlords and Tenants. Our experienced team are always willing to offer advice and assistance to help you find a solution to any property-related issues.
Some reviewers praised the agency's efficiency, communication, and helpfulness.
The majority of reviewers had negative experiences with the agency, citing unprofessionalism, rudeness, and a lack of concern for tenants' issues.
2.6
Based on 46 reviews
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At Blueprint Property Group, we offer a wide range of property services, including residential sales and lettings, new homes, investments, commercial property, and land acquisitions/disposals, with a team of experienced and skilled professionals dedicated to providing exceptional service to our clients.
Clients have praised the agency's staff for their professionalism, efficiency, and responsiveness.
Negative feedback includes reports of unresponsive communication, delayed maintenance, and disputes over deposit refunds, as well as allegations of discrimination and harassment.
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CityZEN Estate Agents is a leading independent property consultant with offices in London, Manchester, Dubai, and Shanghai. We offer a range of services including lettings, management, and sales, with experienced sales and lettings teams based in our London and Manchester offices. Our services are designed to help clients navigate the property market, and our directors are always available to provide personalized attention to our clients. We have a strong presence in the major property portals, including Right Move and Zoopla, to ensure maximum exposure for our clients' properties.
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Estateology is a revolutionary London estate agency that offers a unique approach to buying, selling, and renting property. With over 20 years of expertise, our team provides a personal and professional service to our clients. We offer a range of services, including property valuations, market appraisals, and off-market properties. Our agents are dedicated to providing sound and honest advice to help our clients achieve their property goals. Whether you're looking to buy, sell, or rent a property, we're here to help. Our team is committed to delivering exceptional results and a stress-free experience for our clients. With our "TTT" ethos (Trust, Transparency, Timing), we aim to re-write the estate agency rulebook and provide a service that is second-to-none.
The estate agent's staff were consistently praised for their friendly, enthusiastic, and professional demeanor, with many customers appreciating their expertise and commitment to delivering outstanding service.
Several customers reported having extremely poor experiences with the estate agent, citing poor customer service, unprofessional behavior, and a lack of respect and courtesy.
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CityRealtor is a leading real estate agency providing a range of services to both landlords and tenants, including guaranteed rent schemes, property management, and sales. Our team of professionals offers local knowledge and expertise to help you find the right property or find the perfect tenant. We are accredited by Propertymark and have a proven track record of providing excellent service. From guaranteed rent to property makeovers, we can tailor our services to meet your specific needs.
The agency has received praise from some reviewers for their understanding and helpful nature, particularly towards students and international clients.
City Realtor has been criticized for poor communication, rental fraud, and misleading practices, as well as ignoring maintenance and repair issues.
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Oliver Jacobs is a leading estate agency operating in Canning Town, London, offering a range of services including buying, selling, and renting properties. Our expert team has extensive knowledge of the local area and provides personalized advice to help clients make informed decisions about their property. We pride ourselves on our commitment to customer service, professionalism, and attention to detail. Our services include property valuations, selling and buying properties, and lettings for landlords. Whether you're looking to buy, sell, or rent a property in Canning Town, Shoreditch, Canary Wharf, or surrounding areas, our estate agents are here to help.
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Prime Estate Agents is an independent Estate Agent in the heart of East London, specialising in Lettings, Sales and Management, with a comprehensive range of services to cater to the diverse needs of clients. Our mission is to provide exceptional service, exceed expectations, and build long-term relationships.
The reviewers consistently praise Prime Estates' exceptional service, friendly staff, and professional atmosphere.
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Tarn-Tarn Agency is a commercial real estate agency that has been providing expert advice to its clients in the City Fringe area for nearly 70 years. Our team of property professionals offers a comprehensive consultancy service, covering sales and leasing across all commercial property sectors. With a focus on delivering exceptional results, we provide a tailored approach to each client, helping them achieve their goals. Our agency has a rich history, with a legacy of driving results and exceeding client expectations. We are committed to staying ahead of the curve, with constant innovation and new strategies to stay ahead of the market.
The reviewers praised the professionalism, efficiency, and exceptional service provided by Tarn & Tarn and its team members.
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Hunter & Bloomfield is a premier independent estate agent based in Docklands, specializing in properties in the Docklands and East London area. We offer a comprehensive range of services including Residential Sales, Residential Lettings, Property Management, and Finance, providing our clients with a personalized and premier service.
Friendly and helpful staff, prompt responses to queries, professionalism, reliability, and efficient property management.
Poor customer service, dirty public areas, unaddressed maintenance issues, and unresponsive agents.
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Claremont Estates is a Central London estate and letting agency that brings together a unique blend of dedication to customer service, expertise in local property and lifestyle, and exceptional marketing and communication. With a focus on providing unparalleled service to its clients, the agency offers a range of services including property search, valuations, and sales and lettings. Whether buying or selling, tenants or landlords, Claremont Estates aims to make the property journey as smooth and stress-free as possible.
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Victorstone is an award-winning London-based real estate agency helping individuals and enterprises buy, sell, rent, and manage properties in London, the UK, and internationally. With a team of experienced property experts, we provide an around-the-clock service, smooth property finding process, and access to off-plan developments and sought-after overseas opportunities. Our services include property search, instant valuations, and property management for individuals, landlords, and businesses. We operate in London, Dubai, Hong Kong, Dhaka, Sydney, and New York, and we are committed to providing excellent customer service to our clients. Our team of experts will work with you to find your perfect property match, whether you are looking to buy, sell, or rent a property.
The agency has some excellent staff members who provide great service and are responsive to clients' needs.
The agency has a history of dishonest and unprofessional behavior, including breaching contracts and using fake reviews.
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Franklyn James is a reliable and professional estate agent in the Docklands and East London area. Our team is dedicated to providing a personal touch with focus on genuine feedback, unparalleled service, and professional excellence. We believe in being transparent and honest in our dealings, and take the time to listen carefully to our clients' needs. Whether you're selling, buying, or renting a property, our team will work hard to ensure your requirements are met. We offer a range of services including property valuations, marketing, property management, mortgages, and solicitors. With a focus on customer satisfaction, we pride ourselves on providing a stress-free experience for our clients.
Franklyn James estate agents received high praise for their exceptional service, professionalism, and personalized approach.
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Vantage Properties and Management Limited is a reputable estate agent and letting agent based in London, offering a comprehensive range of services including property sales, lettings, management, and valuation. With over 25 years of experience, the company prides itself on providing world-class service to its clients, ensuring their property investments are professionally managed in an efficient manner. As members of the National Association of Estate Agents and The Property Ombudsman Scheme, Vantage adheres to a strict code of practice, providing clients with confidence in their services.
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