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Exceeding your expectations, every time.

Welcome to Elms Estates, an independent estate agent with over 30 years of experience in property sales and lettings within the Bethnal Green, Shoreditch, Stepney Green, Whitechapel, Bow, and Victoria Park areas of East London, along with all other niches within the London Borough of Tower Hamlets.

Our History and Philosophy

Elms Estates was established in 2002, and over the years, we have worked hard to gain and maintain an excellent reputation for providing a professional and friendly service in the residential property market. We are the only established local estate agent who is independently owned and run, with its director personally contactable and fully involved on a day-to-day basis. We passionately believe that selling and letting homes is about values and expectations, and how we can exceed your expectations. As a member of The Property Ombudsman for Estate Agents and the UK Association of Letting Agents, our values are ensuring that at all times, we are professional, honest, transparent, and accountable, so that we provide our clients with an individually tailored service with the utmost integrity.

Our Services

At Elms Estates, we pride ourselves on our ability to offer a comprehensive, flexible, and friendly approach to the property market. Our services include selling, letting, and property management, as well as conveyancing and valuation services. We understand the stresses and strains involved in selling or letting your home, and we are committed to providing a personal and tailored service to meet your individual needs. Whether you are looking to sell or rent your property, we can help you achieve the best possible market price, and ensure a smooth and stress-free transaction.

Meet Our Team

Our team is dedicated to providing a professional and friendly service, with years of combined experience in the property industry. From our director Rutland Elms, to our branch manager Shaun Cornwall, and our senior property manager Jade Hall, every member of our team is committed to exceeding your expectations. We are passionate about what we do, and we are always happy to provide advice and guidance to our clients.

Why Choose Us?

There are many estate agents selling residential property within the London Borough of Tower Hamlets, but at Elms Estates, we believe that our unique combination of local knowledge, professional expertise, and friendly approach sets us apart. We are committed to providing a personal and tailored service, and we are always happy to go the extra mile to ensure that our clients receive the best possible service.

Reviews (129)
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Positive: Elms Estates received numerous praise for their excellent customer service, efficient processes, and professional staff.
Negative: One reviewer had a negative experience with poor communication and inefficiency.

Excellent Customer Service

Many reviewers praised the excellent customer service provided by Elms Estates. They mentioned that the staff were friendly, helpful, and responsive to their needs. Several reviewers thanked specific agents, such as Husnain, Jade, Nasim, Shaun, and Rutland, for their professionalism and dedication to finding them the perfect property or resolving any issues that arose.

Efficient and Professional

Reviewers also commended the efficient and professional service provided by Elms Estates. They appreciated the quick responses to emails and calls, and the team's ability to facilitate smooth transactions. Many reviewers highly recommended Elms Estates to others, citing their reliability, trustworthy nature, and excellent communication skills.

Issues with Communication

However, one reviewer had a negative experience with Elms Estates, citing poor communication and a lack of feedback on viewings. They felt that the agency was unprofessional and inefficient, and would not recommend them to others.