About Our Company
Estateology exists to redefine the way people experience the property market. We are a team of passionate professionals driven by a deep understanding of the London market and a genuine commitment to our clients. We pride ourselves on transparent and honest communication, tailored guidance, and a tailored approach to every transaction.
Our strong values of Trust, Transparency, and Timing (TTT) guide everything we do. We believe in building strong relationships built on trust and open communication, while prioritizing a clear and timely approach to every transaction.
What We Do
We offer a comprehensive range of services for both buyers and sellers, encompassing:
For Buyers
- Expert Property Search: We have unparalleled knowledge of the London market and will relentlessly search for your perfect property.
- Dedicated Guidance: Our experienced agents provide personalized advice through every step of the buying process, from understanding your needs to securing the best possible terms.
- Market Expertise: We will arm you with in-depth market knowledge and insights to make informed decisions.
For Sellers
- Accurate Valuation: We provide a detailed and transparent valuation of your property, maximizing your profit potential.
- Effective Marketing Strategies: We utilize innovative marketing tools and strategies to reach the right audience and generate competitive offers.
- Seamless Transaction Management: Our experienced team will guide you through the entire selling process, handling all the paperwork and logistics.
Beyond the Transaction
We are committed to providing exceptional client service and building lasting relationships. We go beyond simply completing transactions by offering:
- Dedicated support for landlords and tenants: We can assist with tenant referencing, rent collection, and property management services.
- Off-market expertise: We have a proven track record in sourcing and selling properties that are not listed on the open market.
- Market insights: We can provide valuable market data and trends to help you make informed decisions.
Our Team
Our team of talented and experienced professionals brings a wealth of knowledge and dedication to Estateology. We are passionate about exceeding expectations and ensuring a smooth and successful experience for every client.
Overall Disappointing Experience
Several customers had extremely disappointing experiences with the estate agent, citing poor customer service, unprofessional behavior, and a lack of respect and courtesy. In several instances, agents were rude, dismissive, and pushy, failing to meet the customers' needs and expectations.
Contrasting Positive Experiences
On the other hand, numerous customers had consistently positive experiences with the estate agent, praising their friendly, enthusiastic, and hardworking staff. Many customers appreciated the agents' professionalism, expertise, and commitment to delivering outstanding service.
Common Praise
Common themes among the positive reviews include the agents' responsiveness, attention to detail, and ability to provide tailored and personalized service. Many customers appreciated the agents' willingness to go above and beyond to meet their needs and seal deals.
Common Complaints
The most common complaints among the negative reviews involve poor customer service, unprofessional behavior, and a lack of respect and courtesy from the agents. Many customers felt disrespected, dismissed, or ignored, leading to a negative overall experience.
Be the first to review Estateology.
Write a Review