At Unico Property Group, we take pride in being a family-run estate agency based in Bow, specializing in property sales, lettings, and management throughout London and Essex. With over 30 years of combined experience in sales and lettings, our dedicated and enthusiastic team strives to offer our clients the best and most efficient service available. Our track record and customer service are second to none, and we have a wide range of services available to suit all needs.
Our Services
We understand that buying, selling, or renting a property can be a daunting experience, which is why we are committed to providing a personalized and professional service to all our clients. Whether you're a first-time buyer, a seasoned investor, or a landlord looking to manage your rental property, we are here to help. Our services include property sales, lettings, and management, as well as free market appraisals and area guides.
Our Philosophy
At Unico Property Group, we believe in building long-lasting relationships with our clients, and we pride ourselves on our ability to provide a tailored service that meets the individual needs of each client. We understand that every property is unique, and we take the time to get to know each client and their specific requirements. Our team is dedicated to providing a seamless and stress-free experience, and we are always available to offer expert advice and guidance throughout the entire process.
Our Team
Our team is comprised of experienced and knowledgeable professionals who are passionate about delivering exceptional customer service. We are a family-run business, and we believe that our personal touch and attention to detail set us apart from larger corporate agencies. Our team is dedicated to providing a personalized service that is both efficient and effective, and we are always available to answer any questions or concerns you may have.
Testimonials
Don't just take our word for it - our clients have plenty to say about our service. From helping first-time buyers to finding the perfect tenants for landlords, we have a proven track record of delivering exceptional results. Our clients appreciate our attention to detail, our expertise, and our commitment to providing a personalized service.
Overall Experience
The reviewers had a generally positive experience with Unico Property, with most of them praising the team's professionalism, efficiency, and friendliness. Many reviewers commended the team's exceptional service, responsiveness, and ability to find suitable properties quickly.
Positive Aspects
The reviewers praised Unico Property's:
- Efficient Process: Smooth and quick process from application to viewing and checking into the property.
- Friendly and Professional Staff: Friendly, approachable, and knowledgeable staff, particularly Valeria and Jason.
- Excellent Customer Service: Prompt response to queries and issues, with a human touch.
- Proactive and Professional: Unico Property demonstrated extensive knowledge of current legislation and provided excellent support throughout the process.
Negative Aspects
The reviewers criticized Unico Property for:
- Vouch Tenant Referencing Software: Some reviewers found the software annoying, sending repetitive emails and texts to tenants, guarantors, and guarantors' bosses.
- Poor Communication: One reviewer had a bad experience with a cancelled viewing, which was blamed on the tenant, rather than the agency taking responsibility.
