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Read verified customer reviews of the most reliable car dealers in Norwich. Save time and money by comparing prices, getting expert recommendations, and finding the perfect fit for your needs.

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At J.C. Cars, we offer a wide range of services including car sales, repair, and diagnostic services. With a fully equipped workshop and expert technicians, we can assist with all your car-related needs. Whether you're looking for a new set of wheels or need maintenance and repair, we've got you covered. Our cars are mainly main dealer-supplied trade-ins and are supplied fully serviced with full or long MOTs, 3 months parts & labour warranty, fully valeted, and with 2 keys as standard.
The reviewers praise JC Cars for their excellent service, quick turnaround times, and reasonable pricing, highlighting the expertise and friendly approach of the team.
4.9
Based on 86 reviews
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MB Cars Norwich is a leading prestige and performance car dealership in Norwich, Norfolk, offering an extensive range of hand-selected, pre-loved, prestige, and performance vehicles from esteemed manufacturers, accompanied by exceptional service, quality, and value.
Exemplary customer service, quick delivery, honesty, and high-quality vehicles
4.8
Based on 96 reviews
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Spencers Car Sales is a family-run business with over 18 years of experience, offering a wide range of nearly new and used cars in Norwich. We pride ourselves on finding and funding the perfect used car for our customers, as well as providing a 5-star rated service centre for all their needs. Our goal is to provide exceptional customer service and ensure a smooth buying experience. Whether you're looking for a new set of wheels or simply want to keep your current vehicle in top condition, we're here to help. Our team is dedicated to providing a personalized service and guaranteeing a hassle-free transaction.
Excellent customer service, friendly and helpful staff, and a hassle-free buying experience.
Minor issues with valuation and mechanical problems, but prompt resolution was appreciated.
4.7
Based on 284 reviews
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Browne & Sons is a family-run business based in Loddon, Norfolk, with over 70 years of experience in providing vehicle sales, servicing, and repairs. We offer a wide range of cars, including Audi, BMW, Ford, Mercedes, Volvo, and VW, with options to suit various budgets. Our highly qualified technicians use state-of-the-art equipment to prepare vehicles for sale, ensuring high standards of work. We also provide a range of services, including MOT, air conditioning, tyre and exhaust replacements, diagnostics, and parts supply. Whether you're looking for a used car or car servicing, we've got you covered.
The majority of customers have had excellent experiences with Browne and Sons, praising the friendly and knowledgeable staff, flexibility, and high-quality work.
One customer had a negative experience with poor customer service and incompetence.
4.7
Based on 69 reviews
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Swans Motor Group is a reputable car dealership based in Norwich, Norfolk, offering a wide range of used cars from top manufacturers such as ABARTH, AUDI, BMW, and many more. We provide a personalized car-buying experience, ensuring our customers receive exceptional service and competitive pricing. With a vast stocklist, our team is dedicated to helping you find your dream car.
Exceptional service, friendly and knowledgeable staff, and high-quality cars.
Poor car condition, unresponsive dealer, and damaged cars on display.
4.6
Based on 180 reviews
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We are a family-run business with over 45 years' experience operating in Norwich, providing an open and honest service covering all aspects of your automotive requirements, including MOT's, Servicing, Repairs, Tyres, Wheel Alignment, Air Conditioning, and Diagnostics. We have all the latest Snap On, Autel, EAE, and SUN equipment at our disposal. We offer a high-quality service with a personal touch, which is why many of our customers keep coming back to us.
Excellent customer service, honesty, and reasonable pricing were common praises from satisfied customers.
Failure to fully rectify issues, poor workmanship, and administrative errors were reported by dissatisfied customers.
4.5
Based on 106 reviews
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Walters Motor Group is a family-owned car dealership with over 40 years of experience, offering a wide range of new and used cars, along with car finance, part exchange, MOT and servicing. We pride ourselves on providing excellent customer service, with a personal and professional approach to every customer's needs. Our team of experts is dedicated to finding the perfect vehicle to match your lifestyle and budget. We also offer over 100 cars in stock, including Volkswagen Golf, Mercedes A-Class, Land Rover Discovery Sport, Mini Hatch, Ford Galaxy, Volvo V50, and Fiat Panda. With our commitment to customer satisfaction, we aim to exceed your expectations and make buying or leasing a car a hassle-free experience.
The majority of reviewers had a positive experience with Walters Motor Group, praising the excellent customer service and smooth transaction process.
One reviewer had a negative experience with the after-sales service, citing a lengthy wait for a repair and being subsequently fined by the DVLA due to a paperwork error.
4.4
Based on 90 reviews
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Duff Morgan is a car dealership based in Norwich, offering a wide range of new and used Citroen, SEAT, and CUPRA vehicles, as well as Peugeot servicing and repairs. The company has a long history dating back to 1909 and is committed to exceeding customer expectations. With a selection of stylish, safe, and reliable vehicles, Duff Morgan has something for everyone. From compact city cars to stylish saloons, 5-door hatchbacks, crossovers, and SUVs, the business strives to meet the needs of its customers.
Many customers had a positive experience with excellent customer service, prompt communication, and a smooth buying process.
Customers experienced poor customer service, lack of attention, and unsatisfactory repair service.
4.2
Based on 220 reviews
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Busseys is a renowned Ford and Peugeot dealership with a rich history spanning over 100 years. We offer a wide range of new and used vehicles, including electric and hybrid vehicles, commercial vehicles, and Motability options. Our expert team provides personalized guidance, unbeatable prices, and exceptional customer service.
Friendly and knowledgeable staff provided a positive experience for some reviewers.
Poor communication, unprofessionalism, and logistical issues led to a disappointing experience for the majority of reviewers.
2.7
Based on 17 reviews
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G.R. Carter Motors is a family-run business providing quality used cars at competitive prices. We have a reputation for supplying high-quality vehicles, with a high return customer rate. Our forecourt displays over 100 vehicles near Acle, Norwich, offering a wide range of makes and models. We provide exceptional customer service, value for money, and competitive finance packages. Our services extend beyond the forecourt, supplying sought-after luxury and performance cars nationwide.
The overall experience of customers with G R Carter Motors has been exceptional, with reviewers praising the dealership's honesty, fairness, and excellent service.
N/A
Not rated yet
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DeSira Group is a well-established motor dealership with an unrivalled network of dealerships across East Anglia. We offer a wide range of new and approved used cars, vans, and electric and hybrid vehicles from leading manufacturers such as Nissan, Suzuki, and Isuzu. Our friendly team provides a seamless buying experience, with online buying, instant quotes, and tailored finance options. We also offer a range of after-sales services, including servicing, MOTs, and parts supply.
Friendly and helpful staff, efficient service, and positive car buying experiences.
Poor customer service, false advertising, and issues with car sales.
N/A
Not rated yet
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Norwich Car Sales Limited is a specialist used car dealer based in Norfolk, offering a wide range of quality used cars, vans, and Caravans for sale. We pride ourselves on providing a professional service with competitive pricing and a first-class customer service. Our showroom in Norwich stocks a wide range of cars that are ready for viewing today. We also offer services such as part exchange, finance, and vehicle maintenance advice. Whether you're looking for a second-hand car in Norwich or need help with vehicle maintenance, we're here to assist you. Our friendly staff will go the extra mile to guarantee that you receive the advice and support you need.
The company seems to have some redeeming qualities, with friendly staff and lower prices than expected, but poor aftercare support and numerous issues with the cars themselves are major concerns.
The company is plagued by numerous reviews highlighting faulty cars, misleading information, and poor customer service, with several reviewers warning others to avoid them at all costs.
N/A
Not rated yet
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