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At Keys Estate Agents, we pride ourselves on being a people agency, and our philosophy is built around passion, professionalism, and a love for Staffordshire. Our directors have blended their professional experience in the local property market, with over 20 years of experience, local knowledge, and a desire to deliver a truly personal service. We don't offer our clients unrealistic high valuations or the lowest fees, nor do we compromise our integrity or service delivery to ensure a sale or purchase. Instead, we are committed to building lasting and valuable relationships that are founded on good advice and honest service, which ultimately achieve the best results for our customers.
Our Services
We understand that buying, selling, or letting a property can be a daunting experience, which is why we offer a comprehensive range of services to guide you every step of the way. Our experienced team provides expert advice and guidance on all aspects of property sales, lettings, and management. Whether you're a first-time buyer, a seasoned seller, or a landlord looking to grow your portfolio, we have the expertise and local knowledge to help you achieve your goals.
Property Sales
Our sales team is dedicated to providing a personalized service that exceeds your expectations. We will work closely with you to understand your unique needs and requirements, providing expert advice on pricing, marketing, and negotiation. From valuation to completion, our experienced team will guide you through the entire process, ensuring a smooth and stress-free transaction.
Lettings and Property Management
Our lettings and property management team specializes in finding the perfect tenants for your property. We understand the importance of renting your property quickly and efficiently, while also ensuring that your investment is protected. Our comprehensive lettings service includes tenant vetting, rent collection, property maintenance, and regular property inspections, giving you peace of mind and confidence in the knowledge that your property is in good hands.
Mortgage Advice
We understand that navigating the complex world of mortgages can be overwhelming, which is why we offer expert mortgage advice through our partnerships with leading financial institutions. Our experienced advisors will work with you to find the most suitable mortgage options, tailored to your individual circumstances and financial goals.
Developer Services
At Keys Estate Agents, we understand the complexities of the property development process. Our experienced team provides expert advice and guidance on all aspects of property development, from land acquisition to project management and sales strategy. We work closely with developers to create bespoke marketing campaigns that maximize exposure and achieve the best possible results.
Auction Services
Our auction team specializes in providing a unique and personalized service for clients looking to buy or sell property through auction. We understand the fast-paced and competitive nature of the auction environment, and our experienced team will guide you through the entire process, from valuation to sale.
Efficient and Professional Service
Most reviewers praised Keys Estate Agents for their efficient and professional service. Many reviewers mentioned that the team, particularly Liz, were a pleasure to deal with and provided excellent customer service. They were impressed with the speed at which the team worked, with some properties selling within a week or receiving offers within a few days.
Regular Communication and Updates
Reviewers appreciated the regular communication and updates provided by the team, which helped to reduce stress and anxiety during the buying and selling process. Some reviewers mentioned that the team kept them well-informed throughout the process, answering their questions and providing guidance when needed.
Friendly and Approachable
Many reviewers praised the friendly and approachable nature of the team, with some mentioning that they received a welcome gift or goody box upon completion. This added a personal touch to the service and made the experience more enjoyable.
Negative Experiences
However, not all reviewers had a positive experience. Two reviewers had negative experiences, citing unprofessional and rude behavior from the team. One reviewer mentioned that they had to force the team to allow them to view a property, while another reviewer felt that the team was unhelpful and did not follow through on promises.
