Let's sell your home properly
At Follwells Estate Agents, we pride ourselves on being a family-run business with over 30 years of local expertise in the Newcastle-under-Lyme area. We understand the importance of selling your home the right way, and that's why we focus on your moving goals, the quality of your potential buyers, and the security of your sale. Our team of highly experienced estate agents, surveyors, and lettings specialists are dedicated to delivering exceptional customer service and achieving the best results for our clients.
Our Commitment to Quality
We believe that selling a home is not just about putting a 'For Sale' sign outside, but about understanding the unique needs of each individual client and providing a personalized service to match. Our team is led by Tom Follwell, a Chartered Surveyor and RICS Registered Valuer, who brings a wealth of local knowledge and expertise to the table. John Follwell, our experienced Estate Agent and Lettings expert, heads up our sales and lettings teams, while Helen Follwell ensures that our office runs smoothly and efficiently. Our team is dedicated to working tirelessly to ensure that our clients receive the highest level of service and support throughout the entire sales process.
Our Services
At Follwells, we offer a comprehensive range of services to cater to the needs of our clients. Our services include:
- Sales: Whether you're looking to sell your home, buy a new property, or rent out a property, our experienced sales team is dedicated to delivering exceptional results.
- Lettings: Our lettings team specializes in finding the perfect tenant for your property, ensuring that you receive the best possible rental income.
- Survey and Valuation: Our team of Chartered Surveyors and RICS Registered Valuers provide expert valuations and surveys to help you make informed decisions about your property.
Meet the Team
At Follwells, we're proud to showcase our experienced and dedicated team members, each with their own unique strengths and skills.
- Tom Follwell, Chartered Surveyor and RICS Registered Valuer
- John Follwell, Estate Agent and Lettings Specialist
- Helen Follwell, Office Manager and Sales Administrator
- Mark Ingram, Estate Agent and Valuer
- Sian Martin, Lettings and Sales Administrator
- Carol Flowers, Administrative Assistant
- Donna Morgan, Customer Service Representative
- Victoria Rogers, Sales Progressor
Our Mission
At Follwells, our mission is simple: to provide exceptional customer service, achieve the best possible results for our clients, and build long-term relationships with our customers. We believe that by working together, we can make your moving experience as smooth and stress-free as possible.
Contact Us
For more information about our services or to schedule a valuation, please don't hesitate to contact us. We would be delighted to discuss your property needs and provide expert guidance and support throughout the sales process.
Overall Experience
The reviews highlight the exceptional service provided by Follwells, with all reviewers rating them 5 stars. The common thread throughout the reviews is the excellent communication, professionalism, and personalized service provided by the team.
Key Strengths
- Communication: Reviewers praised the regular updates, weekly calls, and prompt responses to queries, which helped to reduce anxiety and made the process feel seamless.
- Professionalism: The team was described as professional, friendly, and proactive, with a local and bespoke service that exceeded expectations.
- Personalized Service: Reviewers appreciated the personalized approach, with staff members like Helen, Vicky, and Mark going above and beyond to ensure a smooth process.
Testimonials
- Follwells were described as "the best estate agents" and "absolutely amazing", with reviewers highly recommending them to friends and family.
- The team's local knowledge and expertise were praised, with one reviewer stating that dealing with a local estate agent was "very beneficial".
- Reviewers appreciated the team's ability to handle issues that arose during the sale process, taking care of everything they could and keeping clients informed.
