Get a quote today and experience the Performance Direct difference!
At Performance Direct, we're dedicated to providing top-notch insurance solutions to individuals and businesses across the UK. With years of experience in the industry, we've built a reputation for delivering exceptional service, competitive prices, and a wide range of policies to cater to diverse needs.
Our Services
As a leading independent insurance broker, we offer a comprehensive suite of insurance products, including Car Insurance, Motorcycle Insurance, Van Insurance, Home Insurance, Business Insurance, and Travel Insurance. Whether you're a individual seeking personal insurance or a business looking for commercial coverage, we have the expertise and resources to provide tailored solutions that meet your unique requirements.
Our team of experienced brokers is committed to providing personalized service, expert advice, and unbiased guidance to help you make informed decisions about your insurance needs. We're passionate about helping you find the best insurance policies at competitive prices, so you can have peace of mind and focus on what matters most.
Our Commitment to Excellence
At Performance Direct, we're committed to upholding the highest standards of professionalism, integrity, and customer service. As a Chartered insurance broker, we're dedicated to staying at the forefront of industry developments, ensuring that our clients receive the latest and best insurance solutions.
Why Choose Us?
With Performance Direct, you can expect:
- Competitive prices without compromising on cover
- Expert advice from experienced brokers
- Personalized service and tailored solutions
- Access to a wide range of insurance products
- Unbiased guidance and expert advice
- Dedicated customer support
Get a Quote Today!
Whether you're looking for a specific type of insurance or have questions about our services, we invite you to explore our website, get a quote, or contact us today. Our goal is to provide you with exceptional service, expert advice, and the best insurance solutions to meet your unique needs.
General Experience
The reviews generally highlight a mix of positive and negative experiences with Performance Direct. Some customers were pleased with the competitive prices, easy online process, and helpful staff, while others faced issues with customer service, renewal pricing, and cancellation fees.
Pricing and Value
Some customers praised Performance Direct for offering competitive prices and good value for money. However, others were disappointed with the significant price increases upon renewal, feeling that the company was taking advantage of their loyalty.
Customer Service
The reviews suggest that some customers had positive interactions with the customer service team, finding them helpful and efficient. However, others experienced poor customer service, including unresponsive staff, long hold times, and unhelpful representatives.
Cancellation Fees and Renewal Issues
Several customers were frustrated with the cancellation fees charged by Performance Direct, feeling that they were excessive. Some also experienced issues with renewal pricing, feeling that the company was taking advantage of their loyalty.
Positive Interactions
Some customers reported positive interactions with specific staff members, including Chloe, Sarah, Emily, and Will, who were helpful and efficient in resolving their issues.
