Protect Your Products, Protect the Planet
At Realty Insurances Ltd, we are a leading independent firm of Chartered insurance brokers based in the West End of London, specialising in customised insurance solutions for real estate owners, property developers, and private clients. With over 74 years of experience in the real estate industry, we have developed a reputation for delivering exceptional, pro-active, and professional service to our clients. Our commitment to forming long-term partnerships and providing superior service has earned us recognition from the Chartered Insurance Institute, which has awarded us corporate Chartered Insurance Broker status.
Our Services
We offer a comprehensive range of insurance services, tailored to meet the unique needs of our clients. Our expertise spans multiple areas, including:
- Real Estate Owners: offices and commercial premises, logistics and warehousing, retail, shops and shopping centers, residential buildings, blocks and private dwellings, hotels, and leisure.
- Property Developers: construction 'all risks', third-party liability, delay in completion, latent or inherent defects, legal indemnity.
- Private Clients: residential buildings, home contents, personal possessions, fine art and antiques, jewelry.
- Commercial Clients: property damage (including terrorism), loss of income or rent, engineering inspection and insurance, third-party liability, Directors' and Officers' / PI.
Our Approach
Our experienced and knowledgeable team of insurance specialists takes pride in getting to know you and providing personalized, easily accessible advice and service. We work closely with our clients to establish long-term partnerships built on mutual trust, confidence, and respect. We identify and understand the unique risks that our clients and their customers face, and deliver practical, value-added solutions and services that provide tangible benefits.
Why Choose Us
By choosing Realty Insurances Ltd, you can be assured of:
- Personal, dedicated, individual attention
- Outstanding speed of response
- Highly trained, experienced, and approachable staff
- Day-to-day involvement of senior executives
- In-depth knowledge of and wide access to the market place
- Competitive terms and conditions providing excellent value for money
- Efficient administration and attention to detail
- Explanations of insurance cover in a language you can understand
- Pro-active claims management, negotiation, and advice
- Complete integrity, transparency, and professionalism.
Overall Experience
The reviews highlight a stark contrast in experiences with the insurance company. One reviewer had a highly negative encounter, while another had a highly positive one.
Customer Service
The negative review criticizes the company's customer service, stating that they never answer their phones, which is perceived as unacceptable, especially considering they work with high-end clients.
Claims Process
On the other hand, the positive review praises the company's claims process, with the reviewer expressing gratitude for the excellent help they received in resolving two difficult claims.
Recommendation
The positive review highly recommends the company, citing the reviewer's excellent experience as proof of their capabilities.
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