Trust us to sparkle your life with precious moments
Assetsure exists to empower you to comprehensively safeguard your most cherished possessions. We understand the emotional connection you have to your valuables, and we tailor our insurance solutions to provide bespoke protection for every item.
Valuable Item Insurance
- Comprehensive cover for engagement rings, jewellery, watches, wedding rings, diamond rings, and more.
- Flexible single-item insurance to ensure individual treasures are adequately protected.
Specialized Insurance Solutions
- Bicycle insurance for all types of cycles, including electric bicycles.
- Leisure insurance for valuables like cameras and musical instruments.
- Niche cover for antiques, collectables, coins, fine art, and handbags.
Protecting What Matters
- Easy-to-use online platform for obtaining quick and competitive quotes.
- Personalized support from our friendly and knowledgeable advisors.
- Streamlined claims process with prompt and fair settlement.
Dedicated to Customer Satisfaction
- Excellent client service with independent Trustpilot ratings as testament.
- Open communication and regular updates throughout the process.
- UK-based team available Monday to Friday, 8:30am to 7:00pm.
The Assetsure Difference
- Expertise in niche insurance products for valuable items.
- Member of the British Insurance Brokers Association (BIBA).
- Transparent and competitive pricing.
- Efficient and streamlined claims handling.
Overall Experience
The reviews for Assetsure Insurance are overwhelmingly negative, with several customers expressing frustration and disappointment with the company's services. Many reviewers have reported difficulties with claiming on their policies, and some have even accused the company of being scams.
Security Concerns
Some reviewers have raised concerns about the company's security protocols, with one author reporting that they were asked to post their private phone number online and use an unsecure system to make claims. Another reviewer was hesitant to make a payment over the phone due to past experiences with fraud.
Claim Issues
Numerous reviewers have reported issues with their claims being rejected or delayed, with some even being told that their losses were not covered. One reviewer's claim was rejected without a valid reason, while another reviewer was told that their stolen bike was not eligible for coverage because it was not attached to a fixed permanent item.
Communication Problems
Some reviewers have expressed frustration with the company's communication style, with one author reporting that they were treated rudely and cutting off mid-sentence by a phone representative. Others have reported difficulty getting answers to their questions or being transferred to different representatives who did not know the answers.
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