Your bespoke insurance solution awaits.
At Basil Fry & Company, we are dedicated to providing specialist commercial insurance solutions to the removals and storage, self storage, and commercial property industries. With over 50 years of experience, we have developed a reputation for providing tailored insurance policies that meet the unique needs of our clients.
Our History
Since 1970, we have been committed to delivering exceptional insurance broking services to our clients. Our team of experienced professionals has extensive knowledge of the removals and storage, self storage, and commercial property sectors, allowing us to provide expert advice and guidance to our clients.
Our Services
We offer a comprehensive range of insurance services, including:
- Insurance broking: We provide reliable cover and trusted customer service to all our clients.
- Claims management: Our active claims management and support saves time and minimises disruption.
- Risk management: Our dedicated team provides you with the most appropriate cover for your business.
- Training and support: We offer personalised service and advice through staff and client training.
Why Our Customers Stay with Us
Our clients come to us because of our reputation, and they stay with us because of the outstanding service they receive. We have an experienced team dedicated to removals, storage, and self-storage insurance. Our extensive history has allowed us to develop market-leading insurance products and claims services. Our service offering is unique for each business, and we will tailor the insurance products and risk management advice we provide to suit the individual needs of your business.
What Our Customers Say
We are proud to have worked with many satisfied clients over the years, including some of the leading names in the removals and storage, self storage, and commercial property industries. Our clients appreciate our expertise, personalized service, and commitment to providing bespoke insurance solutions that meet their unique needs.
Company Performance and Customer Experience
The reviews are mixed, with some customers having an exceptionally positive experience with Basil Fry & Company, while others have had a terrible experience.
Positive Experiences
Many customers have praised the company for its exceptional service, professionalism, and competitive pricing. They have appreciated the proactive approach of account managers like Frazer Clark, Mark Davies, and Ria Rocket, who have provided sound advice and ensured that they have the best possible insurance cover at the best possible price.
Negative Experiences
On the other hand, some customers have had a terrible experience with the company. They have complained about the company's unprofessionalism, slow response to emails, and failure to pay claims. Some have also mentioned that the company is unreliable and does not fulfill its promises.
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