Putting Fire Safety First
At RightSure, we pride ourselves on being a friendly team based in Surrey, dedicated to helping car, van, and home owners across the UK protect their assets. With over 50 years of experience in the insurance industry, we're committed to providing you with the best insurance products at unbeatable prices. Unlike some of our competitors, RightSure is not owned by an insurance company, which enables us to offer you greater choice and better value.
Our Mission
Our main aim is to provide you with competitive quotes for your insurance products, backed by exceptional customer service. We're not just another comparison site; we take the time to understand your individual needs and provide personalized solutions tailored to your requirements. Whether you're looking for car insurance, van insurance, or home insurance, we're here to help you find flexible, low-cost insurance policies that suit your needs.
Our Services
We specialize in providing insurance solutions for cars, vans, and homes. Our panel of leading insurers ensures that you receive the best quotes for your insurance products. We understand the importance of protecting your assets, and our knowledgeable team is dedicated to finding the right insurance deal for you. From car insurance to van insurance and home insurance, we've got you covered.
Why Choose Us
At RightSure, we pride ourselves on our:
- Friendly and knowledgeable team
- Personalized service tailored to your needs
- Competitive quotes from leading insurers
- Flexible, low-cost insurance policies
- Exceptional customer service
What Our Customers Say
Don't just take our word for it! Our customers rave about our service, with a rating of 4.5 out of 5 stars on Trustpilot. Here's what some of our satisfied customers have to say:
Insurance Company Reviews
Poor Customer Experience
Many reviewers expressed frustration with the insurance company's customer service, citing long wait times, unhelpful staff, and a general lack of concern for customers' needs. Some reviewers reported being passed from one representative to another, only to have their issues remain unresolved.
Difficulty with Policy Changes and Cancellations
Several reviewers experienced problems when attempting to make changes to their policies or cancel their insurance. Some were told that they would need to pay extra fees or were given incorrect information about their policies.
Lack of Transparency and Honesty
Some reviewers felt that the insurance company was not transparent about their policies and pricing. Some were quoted one price, only to be told later that the actual cost would be higher. Others felt that the company was dishonest about their policies and did not have their customers' best interests in mind.
Positive Experiences with Individual Representatives
A few reviewers had positive experiences with individual representatives, who were helpful and went above and beyond to assist them.
Mixed Reviews
Some reviewers had mixed experiences with the insurance company, citing both positive and negative interactions.
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