Your Specialist UK Car Insurance Broker For Drivers Aged 25 And Over
Keith Michaels is a UK-based, specialist car insurance broker with 30 years of experience in the industry. We are passionate about cars and believe in being different about car insurance. To us, you are as important as the vehicle you drive. We prefer to speak with you about your circumstances, but you can also complete our quote request form if you'd rather. Our dedicated team is here to help, with 92% of our customers getting a cheaper quote over the phone.
Our Car Insurance Services
At Keith Michaels, we offer tailor-made policies and specialist risks for our clients' specific needs. We understand that every driver is unique, which is why we provide a wide range of services, including:
- Car Insurance: Our tailored policies cater to drivers with various requirements, including those with high-performance vehicles, modified cars, and those with driving convictions.
- Modified Car Insurance: We offer competitive cover for every modification, ensuring that your modified vehicle is protected.
- Performance Car Insurance: Our access to tailored policies for performance vehicles ensures that you get the right insurance for your needs.
- Convicted Driver Insurance: We specialise in providing insurance policies for drivers with driving convictions, ensuring that they can still get the right insurance.
- Expat Car Insurance: We accept international NCB and driving experience for expats with a home in the UK.
- Business Car Insurance: Our policies cover all business uses, so you can get the right protection for your vehicle and business.
Household Insurance
At Keith Michaels, we understand that your home is almost as important as your car. That's why we offer household insurance to protect your property. Our personal service ensures that you get the right protection for your home.
Commercial Insurance
We also offer commercial insurance services to protect your business. Whether you need cover for your commercial vehicles, property, or liabilities, we have the expertise and experience to provide the right protection for your business.
The Benefits of Using Keith Michaels
At Keith Michaels, we pride ourselves on being independent specialist brokers who offer tailored policies that aren't available on comparison sites. Our 30 years of experience in performance, modified, convicted, expat, and business vehicle insurance make us experts in the field. Our UK-based team of car enthusiasts ensures that you get a personalised and professional service, with no international call centres. We are honest, straightforward, and committed to providing our clients with the best possible insurance solutions.
Testimonials
Don't just take our word for it. Here's what some of our clients have to say about their experience with Keith Michaels:
"As an expat with a home in the UK, it was great to find a broker who had insurance companies on the books who were willing to recognise No Claims gained in the EU." - Dave Friend
"Can never fault these guys. Renewed for the 3rd year running as they've great price and amazing customer service!" - Jasmin Povey
"Spoke to a helpful Chap called Matt Moody (great name by the way), who was anything but what his name suggests. He was patient with me and found me a really competitive quote. Would recommend!" - Ryan Clark
"Excellent service, after returning to the UK after a long period away, they took care of my insurance needs in a very professional and efficient manner as well as being very competitively priced." - Kate Blackmon
At Keith Michaels, we are committed to providing our clients with the best possible insurance solutions, personalised service, and expert advice. Contact us today to find out how we can help you with your car, household, or commercial insurance needs.
Professionalism and Customer Service
Some reviewers have had a great experience with Keith Michaels, praising their excellent customer service and ability to find good deals. For example, Nick Garside has been with the company for 15 years and has always found Gary to be friendly, pleasant, and professional. C. Ho has also praised Gary Moulson's exceptional service, citing his helpfulness and willingness to provide multiple quotes. Similarly, Euan Vance and A. Z. have had a positive experience with Gary Hamilton, who provided excellent support and competitive prices.
On the other hand, a few reviewers have had a terrible experience with the company's customer service. Rachel McGough's husband had a frustrating call with a representative who seemed uninterested and unhelpful. Briga Honda had an equally poor experience with Gary Moulson, who was reportedly rude and unprofessional. Jack B. was also hung up on during a call, and Nerissa Gh was initially given a high insurance quote, but was later helped by Jason and Bryony. Worldsmost had a very poor experience, with multiple attempts to get a quote being met with delays and no follow-up.
Communication and Quoting
Some reviewers have expressed frustration with the company's quoting process. Briga Honda was given a made-up quote without providing any vehicle information, and Jack B. was asked unnecessary personal questions before being hung up on. Worldsmost was told they would be called back, but never received a call, and had to email multiple times just to get a quote.
Services and Value
All the positive reviews praise the company's ability to find good deals and competitive prices. However, some reviewers have expressed frustration with the company's approach to quoting and customer service. Worldsmost suggests that the company is unwilling to quote people who are looking for different insurance providers, and Jack B. implies that the company is poor at handling new customers.
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