Get on the road to big savings and safer driving!
At ingenie, we are dedicated to providing high-quality car insurance services to young and learner drivers. Our mission is to help young drivers stay safe on the roads, and we achieve this by providing comprehensive insurance coverage and valuable driving feedback.
Our Services
We offer two types of car insurance policies: Young Driver Insurance and Learner Driver Insurance. Our Young Driver Insurance is designed for young drivers who have already passed their test, while our Learner Driver Insurance is perfect for learner drivers who are still in the process of learning.
Young Driver Insurance
Our Young Driver Insurance policy includes a black box that is fitted to your car, which collects data on your driving habits, including speed, acceleration, braking, and cornering. This data is then used to provide you with regular driving feedback, which helps you identify areas for improvement and earn discounts on your insurance premium.
With our Young Driver Insurance, you can save an average of 260 upfront and 401 at renewal. Plus, you'll have the peace of mind of knowing that you're fully comprehensive cover, with no driving curfews to restrict your freedom.
Learner Driver Insurance
Our Learner Driver Insurance policy is designed for learner drivers who want to practice driving in someone else's car. With our flexible cover, you can choose a policy duration that suits you, from one month to six months. Plus, our policies won't affect the car owner's no claims discount (NCD).
Our Commitment to Safety
At ingenie, we're committed to helping young drivers stay safe on the roads. That's why we provide regular driving feedback to help you identify areas for improvement. Our app will give you a driving score out of 100, along with practical advice to help you improve your driving skills.
What Our Customers Say
Don't just take our word for it! Our customers rave about our services, with many reporting significant savings on their insurance premiums. You can read more about what our customers say about us on our Trustpilot page.
General Overview
The majority of customers have expressed their dissatisfaction with Ingenie, citing various issues with their policies, customer service, and cancellation procedures.
Pricing and Cancellation Issues
Several customers have reported being charged exorbitant fees, including cancellation fees, admin charges, and black box fitting charges. Some customers were not warned about these charges and were caught off guard. Others reported being cancelled without notice, resulting in additional fees.
Customer Service and Communication
Many customers have expressed frustration with Ingenie's customer service, citing rudeness, unhelpfulness, and a lack of communication. Some customers reported difficulties in getting through to customer service, and when they finally did, they were met with unhelpful representatives.
Black Box Installation and Technical Issues
Some customers have reported issues with the installation of the black box, including instances where it drained their car battery. When they sought assistance, they were told to consult an electrician, and Ingenie refused to take responsibility for the issue.
Misleading Business Practices
Several customers have accused Ingenie of engaging in misleading business practices, including fake website reviews and using cancellation fees to generate revenue.
Positive Experiences
A few customers have reported positive experiences with Ingenie, citing good customer service, easy policy management, and competitive pricing. However, these positive experiences are vastly outnumbered by the negative reviews.
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