Trust and confidence: the keys to a timeless piece of jewellery.
At Charles Stratton, we are an independent, privately-owned estate and letting agency based in Gidea Park, Romford. With over 30 years of combined experience, we have established ourselves as one of the most progressive and forward-thinking agencies in the area. Our team of expertly trained staff is dedicated to providing a traditional personal touch, whilst remaining at the forefront of modern technology. We offer a range of services, including sales, lettings, property management, and auctions, ensuring that we can cater to all our clients' needs.
Our Philosophy
We believe in working closely with our clients to understand their unique requirements, priorities, and schedule. Our goal is to deliver exceptional service, achieving the best possible results for our clients. We are committed to providing a tailored service, driven by our passion for property and our dedication to delivering exceptional service.
Our Services
We offer a comprehensive range of services, including sales, lettings, property management, and auctions. Our sales team provides bespoke marketing with cutting-edge technology, ensuring that our clients' properties are showcased to their full potential. Our lettings team offers a tailored service, ensuring that our landlords' properties are rented to reliable tenants. Our property management team provides a stress-free, streamlined service, giving our clients peace of mind.
Our Expertise
Our team of experts has extensive knowledge of the local property market, ensuring that our clients receive the best possible advice and guidance. We are members of the National Association of Estate Agents (NAEA), the Association of Residential Letting Agents (ARLA), and Propertymark, ensuring that our clients can have confidence in our expertise and professionalism.
What Our Clients Say
Our clients have praised our exceptional service, communication, and professionalism. We have received numerous testimonials, highlighting our commitment to delivering exceptional results.
Get in Touch
If you would like to learn more about our services or would like to request a free valuation, please do not hesitate to contact us. We would be delighted to discuss your requirements and provide you with expert advice and guidance.
Overall Impression
The overall impression from the reviews is overwhelmingly positive, with customers praising the agency's professionalism, enthusiasm, and dedication to providing excellent service.
Positive Aspects
- Professionalism: Many reviewers praised the agency's professionalism, citing their expertise, attention to detail, and commitment to excellence.
- Communication: Customers appreciated the agency's prompt communication, regular updates, and responsiveness to their queries and concerns.
- Friendly and Helpful Staff: Reviewers praised the agency's friendly and helpful staff, mentioning specific names such as Andrew Spicer, Daren, Navdeep Singh, and Terry Merrifield.
- Efficient and Stress-Free Experience: Many customers reported a smooth and stress-free experience when dealing with the agency, whether renting or selling properties.
Negative Aspects
- One Bad Experience: One reviewer, Shawn, had a negative experience with the agency, citing a lack of communication and a wasted trip to a viewing that had been cancelled without their knowledge.
