Start Your Successful Property Story with Lux Homes
Our Vision
At Lux Homes, we revolutionise the estate agency experience, offering a professional, luxury service that celebrates the unique needs of our clients. We are a friendly, local, and independent agency, known for our fresh, modern approach and exceptional customer care.
Our Expertise
We offer a comprehensive range of services to clients across all aspects of their property journey, including:
Residential Sales
- Expert market knowledge and valuation services
- Bespoke marketing strategies tailored to each property
- Dedicated and experienced negotiators
- Transparent and clear communication throughout the process
Lettings
- Extensive tenant screening and referencing services
- Effective property management solutions
- Guaranteed rent scheme for additional peace of mind
- Comprehensive property maintenance and repair services
Property Management
- Streamlined financial management and reporting
- Responsive and attentive property care
- Proactive tenant communication and mediation
- Regular property inspections and maintenance
Additional Services
- Investment and wealth management
- Guaranteed rent options
- Commercial property services
- Mortgage consultations
- Unique VIP property finder service
Our Values
Our core values guide everything we do:
- Integrity: We are honest, transparent, and accountable in all our dealings.
- Professionalism: We deliver exceptional customer service with a focus on attention to detail and clear communication.
- Innovation: We embrace technology and industry trends to enhance our services.
- Customer Focus: Our clients are at the heart of everything we do.
- Community: We actively engage with and support the local community.
Customer Reviews of Lux Homes Estate Agents
Lux Homes Estate Agents have received overwhelmingly positive reviews from their clients. Many clients have praised the professionalism, dedication, and communication skills of the agents, particularly Sophie and Daisy. Clients have appreciated the prompt responses, constant updates, and guidance provided by the agents throughout the buying and selling process.
Some clients have highlighted the agents' ability to work beyond their usual hours to ensure the smooth completion of transactions. The agents' knowledge of the local market and their negotiation skills have also been praised by several clients.
One client mentioned that the agents were compassionate and understanding of their personal circumstances, demonstrating a personal touch that enhanced their overall experience. Another client appreciated the agents' ability to keep them informed and address their concerns promptly.
However, there was one negative review from a client who had a disappointing experience with Lux Homes. The client mentioned that the service was awful and that the agents did not follow ethical or moral codes. They also felt that the agents were misleading and only looked out for the seller's interests.
Positive Feedback
Many clients praised the professionalism, dedication, and communication skills of the agents, particularly Sophie and Daisy. Clients appreciated the prompt responses, constant updates, and guidance provided by the agents throughout the buying and selling process.
Negative Feedback
One client had a disappointing experience with Lux Homes, feeling that the service was awful and that the agents did not follow ethical or moral codes. They also felt that the agents were misleading and only looked out for the seller's interests.
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