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Exceptional Service, Exceptional Results

Welcome to Stoneshaw Estates, your premier estate and letting agents in Dagenham. We were established in 2008 with a mission to provide exceptional service to our clients in the competitive real estate market. Over the years, we have grown from strength to strength, earning numerous awards and recognition for our outstanding performance. Our commitment to excellence and customer satisfaction has enabled us to build a reputation as one of the top estate agents in the region.

Our Services

At Stoneshaw Estates, we offer a comprehensive range of services to cater to all your property needs. Our sales department provides a professional and friendly approach to selling your property, including independent mortgage advice, friendly solicitors, energy performance certificates, 2D floor plans, and dedicated in-branch sales chasing. We advertise your property on prominent websites such as Rightmove, Zoopla, and On The Market, as well as our own website.

Our letting department specializes in property management and offers a tailored service to landlords, including preparation of your property for letting, safety legislation, and general condition reports. We also provide a tenants' guide to ensure a smooth-running tenancy.

Our Principals

Our principals are simple: to get results for our clients while providing a level of professionalism and service that is second to none. We strive to always improve while remembering where we came from and what we stand for. Our awards, which are voted for by our clients, demonstrate our commitment to excellence and customer satisfaction.

Our Team

Our friendly staff have over 30 years of experience in the local market, providing expertise in selling, renting, mortgages, and property management. Meet our team, including Darren Griffiths, Wendy Claydon, Lisa Kieran, Grace Hunter, and Jo Cavalier, who are dedicated to providing exceptional service to our clients.

In-House Complaints Procedure

At Stoneshaw Estates, we are committed to providing a professional service to all our clients and customers. We have an in-house complaints procedure in place to ensure that any issues are addressed promptly and efficiently. If you have a complaint, please put it in writing, including as much detail as possible. We will respond in line with our complaints procedure, ensuring that your concerns are addressed and resolved.

Reviews
Positive: The reviews praise Stoneshaw Estates for their exceptional customer service, professionalism, efficiency, and personalized approach.
Negative: Only one review expresses disappointment with the service, citing a lack of support in resolving issues with the seller.

Excellent Customer Service and Professionalism

The reviews highlight the exceptional customer service and professionalism of Stoneshaw Estates. The staff, including Wendy, Lisa, Darren, and others, are consistently praised for their friendly, helpful, and knowledgeable approach. They are commended for their seamless communication, proactive approach, and ability to make the process of buying, selling, or renting properties smooth and stress-free.

Efficient and Proactive

The reviews emphasize the efficiency and proactive nature of the Stoneshaw team. They are praised for their ability to keep clients informed throughout the process, providing regular updates and addressing any concerns promptly. Their proactive approach has helped clients navigate complex situations, ensuring a smooth transaction.

Trustworthy and Reliable

Clients trust Stoneshaw Estates to manage their properties, citing their reliability and professionalism. The team's expertise and knowledge of the local market have earned them a reputation for finding suitable tenants and providing valuable advice.

Personalized Service

The reviews highlight the personalized service provided by Stoneshaw Estates. Clients appreciate the attention to detail and the effort made to understand their needs and preferences. The team's friendly and approachable nature has helped build strong relationships with clients.

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