FRAME THE FUTURE. Simplify IT. Unlock your business potential.
At TIEVA, we're dedicated to simplifying IT for our customers. We understand that IT can be complex, and making the right investment decisions can be daunting. That's why we're committed to providing transformative business technology services that deliver power and simplicity without compromise.
Our Mission
Our mission is to simplify IT for you. We combine the best products and services into comprehensive solutions that address your specific industry, business, or technological challenges. Our approach is centered around close collaboration with you, ensuring an in-depth understanding of your unique needs and desired outcomes, thereby facilitating your path to success.
Our Approach
We've developed a consultative approach that enables us to gain a deep understanding of what truly matters to you, your customers, and your team. From design to delivery, we bring the specialized capabilities necessary to seamlessly align your IT environments with business objectives. Our global technology partnerships, customer-first approach, and 24/7 365 support ensure that you receive the highest level of service and support.
Our Solutions
We offer a range of solutions tailored to meet the technical and commercial needs of each customer. Our highly experienced, certified, and passionate team provide end-to-end solutions that include Cloud, Network, Digital Workspace, Cyber Security, and IT Support. Whether you're a small business or a global enterprise, we have the expertise and resources to help you succeed.
Why Choose Us
At TIEVA, we're committed to innovation, quality, and customer satisfaction. Our industry certifications, including ISO27001, ISO14001, and ISO9001, demonstrate our dedication to delivering exceptional products and services. Our partner ecosystem, comprising the world's leading vendors and distributors in business technology, ensures that we can offer customers the very best solutions.
Our Story
TIEVA brings together the strengths of Pure Technology Group and Prodec Networks as a single unified brand. By integrating the capabilities, decades of experience, and deep expertise from each of these organisations, TIEVA is uniquely positioned to provide customers with exceptional products, services, and solutions spanning a diverse range of technologies.
Company Review Summary
Deceptive Business Practices
Two reviewers, Paul O. and James Cooksey, shared their disappointing experiences with the company. They alleged that the company engaged in deceptive business practices, with Paul O. even stating that they got him sent to jail for dumping old legacy parts.
Lack of Support
James Cooksey also expressed frustration with the company's lack of support, despite paying a significant amount of money for an annual support contract. He claimed that when he needed help with a router issue, the company failed to provide any assistance.
Unreliable Performance
Additionally, James Cooksey mentioned that none of the support cases he logged were resolved by the company, and no useful support was provided. He eventually had to resolve a major network critical issue internally by moving services elsewhere.
Good Customer Service
On a more positive note, Matt Jones had a pleasant experience with the company, stating that they were very helpful and prompt in delivering ordered equipment. He expressed satisfaction with their services and did not want to go elsewhere.
