At ACT Systems, we are a leading provider of IT support services to professional services firms in Reading, Berkshire, and beyond. Founded in 2003 by Andy Boudier and Grant Payne, we have built a reputation for delivering exceptional customer service and maintaining solid operational performance for our clients.
A Brief History
Over the years, we have worked with a diverse range of clients from various sectors and industries, including finance, healthcare, education, retail, and manufacturing. Our goal has always been to provide our clients with the confidence they need to know that their IT systems are secure, efficient, and effective in supporting their business goals.
Our Services
At ACT Systems, we offer a range of IT support services, including IT support, consultancy services, hardware procurement, and other Managed Service Provider (MSP) solutions. We are experts in Office 365 solutions, Wi-Fi, and support services, allowing you to focus on running your business while we handle your IT needs.
Our Expertise
Our team of experienced technical staff is skilled in a wide range of technologies and has worked with top accountancy, energy, progressive pharmaceutical companies, and other leading professional services companies. We have experience in supporting companies from start-ups to enterprise level.
Our Values
At ACT Systems, we value our clients' trust and strive to provide exceptional service and support. We understand the importance of maintaining a solid operational performance and upholding our clients' reputation. We take pride in our team's expertise and dedication to delivering tailored IT support services that meet our clients' unique needs.
Join Our Community
We have had the privilege of working with a diverse range of companies from various sectors and industries. Our portfolio of satisfied customers includes businesses in finance, healthcare, education, retail, manufacturing, and more. We have helped them in a variety of ways, from assessing their IT infrastructure to implementing new systems and software to providing ongoing support and maintenance.
Testimonials
We would like to share some of the amazing reviews and testimonials from our satisfied clients. Here are a few quotes:
- "ACT Systems have been great, I had no hesitation in renewing their contract at the annual review and have already passed on a successful referral" - HMT LLP Europe
- "ACT co-ordinated and delivered all the IT services necessary for our new London office in a seamless and highly professional way" - Sea Dragon Energy
- "I was very impressed with Gareth's project management of the email/website domain transition and the implementation of the Exclaimer" - SDX Energy Group
Who We Are
We are a Microsoft 365-approved CSP (Cloud Solution Provider) since 2015 and manage a combined value of over a million pounds in Azure resources and Microsoft 365 licensing per annum.
Our Team
Our team of experienced technical staff is skilled in a wide range of technologies. Meet our Client Services Director, Grant Payne, and IT Technical Director, Andy Boudier. We have a strong leadership team and a dedicated support team to ensure our clients receive the best possible service.
Contact Us
Please feel free to get in touch with us to learn more about how we can assist your business. We would be delighted to schedule a meeting or call to discuss your IT needs.
Customer Satisfaction
The customers are extremely satisfied with the services provided by ACT Systems, praising their professionalism, expertise, and friendly approach. Many customers have been working with ACT for numerous years, with some mentioning 10-15 years of excellent service.
Excellent Service
The reviewers highlight the exceptional service provided by ACT Systems, citing their prompt responses to queries and issues, and their ability to explain complex technical information in a clear and concise manner.
Technical Expertise
Customers praise the technical knowledge and expertise of ACT's technicians, who are able to resolve issues efficiently and provide tailored solutions to meet their specific business needs.
Friendly and Approachable
The ACT team is described as friendly, approachable, and courteous, making customers feel valued and listened to.
Cost-Effective Solutions
Several customers mention the cost-effectiveness of ACT's solutions, with one customer stating they were previously overcharged by their previous provider and are now saving a significant amount.
