Get Your IT Fix with Uni Computers
At Uni Computers, we're passionate about helping individuals, small businesses, and non-profits in Reading and Wokingham, Berkshire, get their IT fix. Our team of experienced technicians has over 20 years of combined experience in the IT repair industry. We specialize in laptop repairs, desktop PC repairs, Apple Mac repairs, mobile phone repairs, data recovery, and computer upgrades. Our goal is to provide affordable and awesome repair services to those who need it most.
Our Mission
We believe that everyone deserves to have access to reliable and efficient IT services, regardless of their technical expertise or budget. Our mission is to provide transparent, customer-centric services that are tailored to each individual's needs. We pride ourselves on being honest, respectful, and professional in everything we do.
Our Services
We offer a wide range of services, including laptop repairs, desktop PC repairs, mobile phone repairs, data recovery, computer upgrades, and more. Our technicians are experienced in diagnosing and repairing all types of computer hardware and software issues. We work with all major computer hardware brands, including Dell, Lenovo, IBM, Sony, Asus, Acer, HP, Microsoft, Toshiba, and many more.
What Our Customers Say
Our customers rave about our services, and we're proud to share some of their testimonials with you. One of our satisfied customers said, "Excellent service. Very professional and informative. Talked me through my problem with my computer and spent time explaining my options so I knew exactly what if anything I needed to spend. I am now one happy customer and would have no hesitation recommended them." Another customer praised our data recovery services, saying, "The hard drive on my iMac failed and Zubair did a great job in replacing it in two working days. He also managed to retrieve all my data and put it back on the new drive. All done at a reasonable price. Highly recommended."
Get in Touch
If you're ready for your IT fix, get in touch with us today. We have two offices in Reading and Winnersh, and our technicians are ready to help you with any computer-related challenge you may be facing. Contact us to schedule a repair or to learn more about our services.
Overview of Customer Reviews
Positive Experiences
The majority of customers have had a positive experience with Uni Computers, praising their excellent customer service, quick turnaround times, and professional approach. Many customers have reported that their devices were repaired efficiently and at a reasonable price. The staff, particularly Liviu and Awes, have been mentioned as providing exceptional service.
Negative Experiences
However, a few customers have reported negative experiences, citing issues with the repair process, including incorrect diagnoses, broken parts, and poor communication.
Common Themes
- Efficient repair services
- Friendly and knowledgeable staff
- Competitive pricing
- Quick turnaround times
- Professional approach
Areas for Improvement
- Improvement in communication and diagnosis accuracy
- Attention to detail in the repair process