Find Your Dream Home with Douglas Huston
At Douglas Huston, we pride ourselves on being local market leaders in Belfast, with a team of respected, passionate, and experienced professionals who lead the field in residential and commercial sales. Our hands-on Partners head a team that is committed to providing insightful, well-informed advice to realise all of your property goals. We take pride in our unwavering commitment to our clients and building strong, long-term relationships along the way.
Our Services
We offer a range of services designed to cater to all your property needs. Whether you're looking to buy or sell a property, rent or let, we've got you covered. Our services include:
- Properties for sale: We have a wide range of properties for sale, from apartments to houses, and everything in between.
- Selling your property: Our team of experts will work with you to develop a detailed sales strategy specifically tailored to your property to get the highest possible price in the market.
- Properties to rent: We have a vast portfolio of rental properties available, ranging from apartments to houses, and we'll work with you to find the perfect property to suit your needs.
- Lettings: Our lettings team will work with you to find the perfect tenant for your property, and our property management services ensure that your investment is well taken care of.
- Commercial properties: We have a range of commercial properties for sale and to let, from offices to retail spaces, and our team will work with you to find the perfect property to suit your business needs.
- Block management: Our block management services are designed to take the hassle out of managing your block, ensuring that everything runs smoothly and efficiently.
Our Approach
At Douglas Huston, we're committed to providing accurate appraisals of the value of your property, based on extensive market research. We pride ourselves on our pricing accuracy, which is within 4% of the figure we initially advise our clients. Our marketing strategy is tailored to your individual needs, using our extensive database of genuine buyers and investment clients to get your property in front of the right people.
Get in Touch
If you're looking for a local estate agent who truly understands the Belfast property market, get in touch with us today. Call us on 028 9068 3711 or send us a message to arrange a valuation or discuss your property needs.
Unsuccessful Experiences with Douglas Huston
Several reviewers shared their disappointing experiences with Douglas Huston, highlighting poor communication, unprofessional behavior, and disappointing customer service. Attitude and Uncoordinated Staff
Reviewers Katie Caruso, Tara Fleming, Anna McKeever, and Michael Ballintine reported feeling frustrated and mistreated by the agency's staff. The reviewers described the staff as unprofessional, uncoordinated, and even discriminatory. The issues they faced included incorrect viewing dates, late arrival, and unwanted questioning about their age and occupation.
Eviction and Traumatic Experience
Manuel Lago shared a particularly disturbing experience, describing the agency's handling of his family's eviction as "merciless, rude, and greedy." The reviewer stated that the agency's owner, who is also a landlord, reoccupied the house, leaving the family with no choice but to leave the property with only a week's notice.
Double Deposit and Guarantor Issues
Anna McKeever and Michael Ballintine reported issues with double deposits and guarantor requirements. They felt that the agency's staff were inflexible and unwilling to find alternative solutions.
Lack of Apology and Professionalism
The reviewers mentioned that the agency failed to apologize for the mistakes and difficulties they faced. Tara Fleming noted that even the bare minimum of a public-facing role, such as apologizing, was not provided.
Contrasting Positive Experiences
However, some reviewers shared positive experiences with Douglas Huston. Thomas Finlay commended the agency for replacing old lights in an alley, and Laura praised the agency's prompt problem-solving and helpfulness. David Stronge and Aveen Stewart also gave the agency a high rating, citing friendly and helpful staff.
