Creating real-life results, one campaign at a time.
Goldsmith Estates NI are a leading Letting Agency specialising in Property Letting and Management. We operate extensively managing well over 150 properties throughout Belfast, Lisburn and further afield. Since our establishment, in February 2001, we have gained an impressive reputation for the service we provide. With our substantial experience gained in providing an excellent service to our clients, in sometimes challenging area throughout Belfast, we have always enjoyed an exceptionally high client retention level since we started business in 2001.
Our Philosophy
While property management can be a very challenging experience and involves dealing with sensitive issues, we at Goldsmith Estates NI believe that we have the right systems and procedures in place, to enable us to deal with most difficulty situations and problems. Therefore, we are not afraid to work in any area or tackle any issue, no matter how difficult or sensitive; this is where we surpass most of our competitors. Our aim is to provide the best service for all our clients based on a philosophy of absolute honesty and integrity.
Our Services
We offer a range of services to our clients, including Rental Management, Tenant Services, Landlord Services, Property Valuations, and Energy Performance Certificates (EPCs). Our team of experts is dedicated to providing a hassle-free experience for our clients, whether you're a landlord or a tenant. We understand the importance of finding the right property, and our extensive portfolio of properties throughout Belfast and surrounding areas ensures that we have something to suit every need and budget.
Our Commitment
At Goldsmith Estates NI, we are committed to providing an unequalled service for the Letting and Management of your property. Our experienced team is always available to provide guidance and support throughout the letting process, ensuring that your property is in good hands. We pride ourselves on our ability to provide a personalized service, tailored to meet the specific needs of each client.
Letting Agency Experience
Poor Treatment of Tenants
The majority of reviewers have had a negative experience with the letting agency, citing poor treatment and unprofessional behavior from the agent. One reviewer, Emma Patterson, reported that the agent was hostile and accusatory during an inspection, blaming them for mold in the house. She also mentioned that the agent kept a significant portion of their deposit, claiming it was for wear and tear.
Another reviewer, Fithawit Solomon, had difficulty getting their deposit back and was met with uncooperative behavior from the agent. They were eventually told to speak with a solicitor without being given a clear explanation.
Difficulty with Accessibility and Communication
Some reviewers had issues with accessing the agency's services, with Roy Douglas commenting that it's necessary to call ahead to ensure someone is available to assist. Fithawit Solomon also had trouble communicating with the agent, having to make multiple calls to try and resolve their deposit issue.
Positive Experience
On a more positive note, Paul Lavery had a very different experience with the agency, thanking the staff for their help during his time as a tenant.
Be the first to review Goldsmith Estates.
Write a Review
