Exceeding Expectations, One Project at a Time
At Tri Computers, we understand the vital role technology plays in both education and business success. With over 16 years of experience, we have been providing reliable, responsive IT support and solutions to schools and businesses across the region.
Solutions for Education
In the contemporary educational landscape, technology is an integral element of learning and teaching. We offer comprehensive solutions to empower educators and enhance student engagement, including:
- Fast, Reactive Support: Quick response time and reliable technical assistance to minimize disruption to learning.
- Off-Site Cloud Backup: Securely store all school data off-site for ultimate peace of mind.
- Web Filtering: Create tailored policies to protect young minds while ensuring productive internet access for staff and students.
- Broadband Connectivity: High-speed internet connectivity tailored to the specific needs of educational institutions.
- Secure Remote Access: Enable staff and students to work efficiently from any location with robust security measures.
Solutions for Business
In the competitive business environment, reliable and efficient technology is a key driver of success. We offer a wide range of solutions to empower businesses to optimize performance and achieve their goals, including:
- Responsive On-Site Support: Experienced technicians readily available to address your needs at your location.
- Off-Site Secure Cloud Backup: Comprehensive data protection solution with flexible storage options.
- Hosted Networks and Remote Working: Secure access to your data and applications from any device, anywhere.
- Reliable IT Infrastructure: Robust systems and proactive maintenance to ensure smooth operation and minimize downtime.
A Focus on People and Relationships
At Tri Computers, we believe in building strong relationships with our clients. Our team of approachable and dedicated engineers take the time to understand your unique needs and delivers solutions tailored to your specific circumstances. We value clear communication, transparency, and personalized attention.
Our Values
Our core values guide us in providing exceptional customer service:
- individuality: We recognize that every client is unique and take the time to understand their specific requirements.
- responsiveness: We prioritize timely support and pro-active solutions.
- transparency: We maintain open communication and regularly update clients on progress and challenges.
- innovation: We stay at the forefront of technological advancements to offer clients the latest and most efficient solutions.
Overall Impression
Tri Computing appears to have a mixed bag of reviews, with some customers praising their IT support services, while others express significant dissatisfaction. The company seems to cater primarily to businesses and educational institutions, indicating a focus on corporate and organizational clients.
Positive Reviews
Several reviewers praise Tri Computing for their excellent IT support and services. They highlight the company's strong support team, with multiple reviewers giving the company a perfect 5-star rating.
Negative Reviews
However, there are some concerning reviews that paint a different picture. Several customers express frustration and disappointment with Tri Computing's services. One reviewer shares a disturbing experience involving alleged organ harvesting, which is highly unlikely and may be an exaggeration. Another reviewer had a laptop service request denied, with no apparent explanation. Additionally, one reviewer accuses Tri Computers of reporting suspicious activity to the police, which led to the withholding of important data related to their deceased brother.
Key Concerns
The negative reviews highlight several concerns, including:
- Unusual and potentially invasive data handling practices
- Lack of transparency and clear policies
- Inconsistent services and standards
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