Protecting Your Business, Protecting Your Future.
UK Special Risks Ltd is an independent insurance broker specialising in commercial insurance for small to medium-sized businesses. With a team of experienced account managers, we strive to provide the highest levels of service and expertise to our clients. We work for you, our customer, and enjoy a number of exclusive insurer relationships, allowing us to search the market on your behalf and choose from a wide range of insurers.
Our Services
We are delighted to recommend, advise, and quote on a range of insurance classes, including Employers' Liability, Public/Products Liability, Commercial Property, Motor Fleet, Professional Indemnity, Legal Expenses, Directors and Officers Liability, and Personal Property. We also offer specialist insurance products for specific industries, including Dental Laboratories, Health Food Shops, and Garden Designers. Our team of experienced account managers will work with you to understand your business needs and provide tailored insurance solutions to protect your business.
Our Mission
At UK Special Risks, our mission is to provide the best possible service to our clients. We are committed to building long-term relationships with our clients, and our team of experienced account managers will work with you to understand your business needs and provide tailored insurance solutions to protect your business. We strive to provide the highest levels of service and expertise, and our team will work tirelessly to ensure that you get the best out of your business liability insurance.
Our Achievements
UK Special Risks Ltd was awarded "Schemes Intermediary of the Year 2011" at the National Insurance Age awards. This prestigious award is a testament to our hard work and dedication to providing the best possible service to our clients.
Disappointing Experiences with UK Special Risks
Long-Standing Customers Left Disappointed
Two long-term customers of UK Special Risks have expressed their disappointment and frustration with the service they received. Despite having no claims for many years, their experiences when making a claim were appalling.
Poor Response and Unprofessionalism
Both customers were shocked by the unclear and unfair response they received when they made a claim. The complaint process was also poorly handled, with one customer describing the response as "very poor and not professional".
Deterioration of Service
One customer commented that the service has "definitely deteriorated over time", implying that the company's standards have slipped. Both customers expressed their intention not to renew their policies due to the poor service and unreliable experience.
Lack of Response and Unanswered Questions
One customer had asked questions about a different policy and had not received a response, even after asking twice. This lack of communication and responsiveness has added to the overall dissatisfaction.
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