Trust us to keep you on the road
Mark Smith Plumbing & Heating is a highly respected, family-owned business located in the heart of Basingstoke, Hampshire. With over five decades of experience, our knowledgeable team of experts is capable of providing a comprehensive range of services, from basic plumbing and heating to full bathroom and kitchen installations. Our services extend beyond domestic gas work, as our Gas Safe Registered Engineers are also qualified to work on LPG systems.
At Mark Smith Plumbing & Heating, we understand the growing importance of environmental consciousness among our clients. As a result, we have established a dedicated team of qualified engineers who specialise in the design and installation of Solar Thermal, Solar PV, and Air Source Heat Pumps. Our commitment to professionalism, attention to detail, and customer satisfaction has earned us a reputation for excellence, demonstrated by our high ratings on Checkatrade.com and positive customer reviews.
Our Services
- Plumbing & Heating: Our team offers a wide range of plumbing and heating services. We specialise in the installation, maintenance, and repair of heating systems. Our experts assess your requirements and provide advice on the most suitable products and timeframes for installation or repair.
- Boilers & Cylinders: Our Gas Safe registered engineers provide free consultations to evaluate the current state of your boiler and/or cylinder. We advise on the best course of action, whether it's repair or replacement, and offer competitive pricing for new installations.
- Bathroom Design & Installation: Transform your bathroom with our comprehensive design and installation services. Our experts work closely with you to create a custom design tailored to your needs and preferences. We provide a complete service, from initial design to final installation.
- Air Source Heat Pumps: As MCS certified installers, we adhere to the highest standards for the design, installation, and commissioning of Air Source Heat Pumps. Our qualified engineers use only MCS certified products to ensure optimal performance and efficiency.
- Solar Water Softeners: Experience the benefits of softened water with our solar water softener installations. Our team provides expert advice on the most suitable systems for your property and ensures that all installations meet the necessary standards.
- Quooker Kitchen Design & Installation: We specialise in the design and installation of Quooker kitchen taps, providing instant boiling water for added convenience. Our experts guide you through the selection process and ensure a seamless installation.
Meet The Team
Our team of professionals includes:
- Greg Smith - Plumbing and Heating Engineer
- Chris Garrett - Plumbing and Heating Engineer
- Mark Smith - Managing Director
- Sarah - Customer Success Manager
- Emma - Customer Success Manager
- David - Customer Success Manager
- Andy - Plumbing and Heating Engineer
- Harry - Plumbing and Heating Engineer
- Gabor - Plumbing and Heating Engineer
- Adam - Plumbing and Heating Engineer
- John - Gas Engineer
- Tom - Apprentice
- Max - Apprentice
At Mark Smith Plumbing & Heating, we take great pride in our work and our commitment to customer satisfaction. We aim to do the right thing by our customers, providing a high-quality service they can rely on. We invite you to visit our Check A Trade page to read our reviews and learn more about our team and the work we do.
Excellent Service and Professionalism
The majority of reviewers have praised Mark Smith Plumbing for their excellent service, professionalism, and courteous nature. Many have mentioned the prompt response to their plumbing issues, with some even receiving same-day or next-day service.
Reliability and Efficiency
Reviewers have also commended the company's reliability and efficiency in resolving their plumbing problems. Several have mentioned that the work was carried out with minimal fuss and disruption to their daily lives.
Positive Experiences
Many reviewers have shared their positive experiences with the company, including rapid responses to emergencies, professional and friendly engineers, and competitive pricing.
Negative Experiences
However, two reviewers have expressed disappointment and frustration with their experiences. One reviewer was left waiting for an engineer who failed to show up, despite having booked an appointment 10 days in advance. Another reviewer was sent an invoice for a service that was not provided and had to seek assistance from another plumber.
Be the first to review Mark Smith Plumbing & Heating.
Write a Review
