Trust us to keep your home warm and safe
At Hopkins Heating, we pride ourselves on being a trusted and reliable provider of premium-quality boiler installation, servicing, and repair services, as well as central heating installation, domestic plumbing, and gas safety inspections for landlords in the Basingstoke area. Our team of certified professionals is dedicated to delivering exceptional customer satisfaction, ensuring that our clients receive the highest level of expertise and experience.
With a strong focus on local and reliable services, we understand the importance of prompt emergency call-outs and high-quality products. Our comprehensive range of services is designed to cater to the diverse needs of our clients, from boiler installation and repair to central heating system installations and general plumbing.
Our Commitment to Excellence
At Hopkins Heating, we are committed to providing our clients with a seamless and stress-free experience. Our team of experts is dedicated to delivering exceptional craftsmanship, ensuring that every installation, servicing, and repair is carried out to the highest standards. We take pride in our work, and our customer satisfaction guarantee is a testament to our dedication to excellence.
Our Services
Our comprehensive range of services includes:
- Boiler installation, servicing, and repair
- Central heating installation and system flushing
- Gas appliance installations and smart thermostats
- Landlord gas certificates and general plumbing
- Emergency call-outs and priority services
Why Choose Hopkins Heating?
At Hopkins Heating, we believe in building long-term relationships with our clients, and our commitment to excellence is reflected in our exceptional customer satisfaction guarantee. With a team of certified professionals, a focus on local and reliable services, and a comprehensive range of premium-quality products, we are the go-to choice for all your heating and plumbing needs in Basingstoke.
Customer Satisfaction
The majority of customers have had a positive experience with Hopkins Heating, with several reviewers giving five-star ratings to the service and engineers. Many praised the communication, punctuality, and professionalism of the engineers, particularly Matthew.
Service and Support
The company is credited with providing excellent service, with many customers appreciative of the prompt communication and arrangement of appointments. Engineers are described as professional, efficient, and friendly, taking the time to explain the work being done and addressing any questions or concerns. Matthews, in particular, is commended for his expert care, honesty, and reliability.
Repairs and Maintenance
Several reviews highlight the successful repair and maintenance of boilers, with customers appreciative of the thoroughness and attention to detail shown by the engineers. Matthew is credited with resolving complex issues and going above and beyond to ensure customer satisfaction.
Negative Experiences
There is one negative review, from Waqar Butt, who rated the service 1 star. The engineer did the customer's yearly maintenance, but the boiler began to malfunction shortly after, and the customer is still waiting for a response to resolve the issue.
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