Heating your home is our priority.
At London Gas, we take pride in being a family-run heating and plumbing company with over 30 years of experience in the industry. Our commitment is to provide our customers with the highest standard of workmanship, ensuring that they receive the right heating solution for their home. Our team of experts has built a reputation for quality, leading to many of our customers recommending us to their family and friends.
Our Services
We offer a comprehensive range of services, including central heating installations, repairs, and servicing, as well as boiler installations, repairs, and servicing. Our skilled engineers are also experienced in all aspects of plumbing, including underfloor heating, power flushing, and gas safety inspections. We take pride in being able to provide our customers with a one-stop-shop for all their heating and plumbing needs.
Our Experience
With many years of experience in the industry, we have built a reputation for delivering high-quality workmanship and excellent customer service. Our team of experts has undergone rigorous training to ensure that they are up-to-date with the latest technologies and techniques. We are committed to providing our customers with the best possible service, ensuring that their heating and plumbing needs are met to the highest standard.
Our Accreditations
We are proud to be Gas Safe Registered, BPEC certified, and Vaillant approved installers. We are also certified underfloor heating installers and have completed City & Guilds Level 3 energy efficiency for domestic heating. Our accreditations are a testament to our commitment to providing our customers with the highest standard of workmanship and service.
Our Values
At London Gas, we value our customers and strive to provide them with the best possible service. We believe in building long-term relationships with our customers, and we are dedicated to delivering exceptional customer service and workmanship. Our values are built around our commitment to quality, reliability, and customer satisfaction.
Poor Customer Service and Shoddy Workmanship
Some reviewers have had disappointing experiences with London Gas, particularly with regards to customer service. One reviewer, Venkatraghavan S., reported that the company failed to provide any servicing or guarantee for their boiler installation, despite including these services in the initial quote. Furthermore, an engineer from the boiler manufacturing company had to be called in to identify substandard workmanship and a leaky pipe. This lack of attention to detail and poor communication has left this customer feeling frustrated and dissatisfied.
Exceptional Service and Workmanship
However, many reviewers have had outstanding experiences with London Gas. Several reviewers praised Charlie, the Gas Safe engineer, for his professionalism, honesty, and expertise. He is described as pleasant, helpful, and flexible, making him a pleasure to work with. London Gas has also been commended for their efficient and tidy work, with numerous reviewers reporting that they would highly recommend the company.
Verifiable Reviews
Multiple reviewers have left glowing reviews, with no negative comments to speak of. They mention Charlie's promptness, his ability to find solutions to complex problems, and his attention to detail. London Gas has also been praised for their ability to provide a high standard of work, completed quickly and efficiently.
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