Honesty - Integrity - Trust - Professionalism - Diligence
"Sentinel" - a person or special body of persons assigned to provide protection or keep watch over, to observe the approach of danger. At Sentinel Solutions, we take this definition to heart. We are your one-stop shop for Rental Insurance, dedicated to serving the needs of the vehicle rental industry. Our business has been established specifically for this objective, streamlined to meet the unique demands of this industry.
We are proud to offer a more friendly and caring approach to self-drive hire insurance. We understand that high premiums can be a burden, and we are here to help you every step of the way. Our team of experts is ready to visit you in your business and advise on your self-drive hire insurance needs. We are specialists in Self-Drive Hire Insurance, and we are here to guard you from high premiums and excessive claims with our risk management-led approach and over 100 years of combined experience in self-drive hire insurance and the self-drive hire industry.
Our Services
At Sentinel Solutions, we offer a range of services tailored to meet the needs of the vehicle rental industry. Our aim is to be the specialist broker of choice, enabling us to negotiate highly competitive insurance arrangements on behalf of the Self Drive Hire industry. We work closely with our clients to understand their needs and deliver a personalised service.
Our services include:
- Competitive premiums with flexible payment options, based on annual rate per vehicle or percentages of your rental income
- Cover arranged to deliver a wide scope of protection, with broad acceptance criteria for hirers
- Unrivalled claims support, including uninsured loss recovery
- Helpline for immediate assistance and hirer qualification advice
- Provision of overseas rental documents (green cards, etc.)
- Provision of an insurance manual for rental staff reference
- COI Contingency cover available
We are proud to be members of the British Insurance Brokers Association, the UK's leading general insurance intermediary organisation representing the interests of insurance brokers, intermediaries and their customers. This membership reinforces our commitment to providing the highest level of service to our clients.
In addition, we are proud to administer the United Insurance Programme (UIP) on behalf of United Rental Group, a Licensee network of some 400 independent car and van hire companies, operating from in excess of 550 rental locations throughout the UK.
Our Commitment
At Sentinel Solutions, we are committed to providing an unparalleled level of service to our clients. We believe in honesty, integrity, trust, professionalism, and diligence. We are dedicated to providing a personal service, with national coverage and a personal touch. We are proud of the hundreds of happy and returning customers we have had the privilege of serving.
If you're looking for advice or have a question, why not leave us a message? We are here to help and look forward to assisting you further.
Overall Satisfaction
The reviews are overwhelmingly positive, with all reviewers giving Sentinel a 5-star rating. The reviewers praise the company for their excellent service, professionalism, and responsiveness.
Excellent Customer Service
Many reviewers praised the team at Sentinel for their exceptional customer service. They were impressed with the team's responsiveness, professionalism, and willingness to go the extra mile to help. Several reviewers specifically mentioned the help they received from team members such as Josh, James, Tony, Ian, and others.
Trusted Insurance Broker
Several reviewers praised Sentinel for being a trusted insurance broker that knows the self-drive hire industry inside out. They appreciated the team's expertise and knowledge of the industry, which gave them peace of mind knowing that their insurance affairs were in professional hands.
Professionalism and Responsiveness
Many reviewers praised Sentinel for their professionalism and responsiveness. They were impressed with the team's ability to answer queries efficiently, deal with claims promptly, and provide valuable advice.
