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Experience the difference with John Lake Estate Agents

John Lake Estate Agents is a Torquay-based estate agency that has been serving the English Riviera for over 40 years. Established in 1978, our company has grown to become one of Torbay's most respected and leading independent estate agents, priding ourselves on our professional approach, extensive local knowledge, and an unrivalled service to our clients.

Our History

Our company was founded by John and Eve Lake in 1978, and since then, we have developed an extensive knowledge of the local property market, enabling us to offer a wide-ranging service that is both friendly and professional. Our dedicated team are one of the few agents selling and letting property throughout the whole market, from coastal cottages to luxury homes, and small flats to prestigious penthouses.

Our Services

At John Lake Estate Agents, we pride ourselves on providing our clients with the highest level of service. Our experienced estate agents will guide you through every step of the buying, selling, or letting process, ensuring that you receive the best possible service. Our services include:

  • Sales: We offer a 'no sale, no fee' sales service, combining local and national property advertising with expert marketing strategies to ensure your property reaches the widest audience.
  • Lettings: Our experienced rental agents will guide you through the key steps required to let your property, including accurate rental valuations, viewings, vetting, and references.
  • Property Valuations: We offer free, no-obligation property valuations to help you understand the value of your property.

Our Team

Our team of experienced and qualified estate agents are dedicated to providing a professional, friendly, and efficient service to all our clients. Our team includes:

  • Neil Bartlett FNAEA CPEA MARLA, Managing Director
  • Paul Leaver MNAEA, Director
  • Gemma Bartlett, Director

Why Choose Us?

At John Lake Estate Agents, we are committed to providing individual, tailored advice using the wealth of experience offered by our qualified and dedicated team. We hold all the traditional values you would expect from a well-established firm combined with the latest innovations and technology, offering a modern, quality approach. We are proud members of the National Association of Estate Agents (NAEA), the Association of Residential Letting Agents (ARLA), and the Property Ombudsman, reinforcing our commitment to providing the highest level of service.

Reviews (121)
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Positive: Customers consistently praised John Lake Estate Agents for their exceptional service, professionalism, and helpfulness.

Excellent Service and Professionalism

The reviews of John Lake Estate Agents are overwhelmingly positive, with customers praising the company's excellent service, professionalism, and helpfulness. Many reviewers highlighted the efficient and stress-free process of buying or selling a property with John Lake, thanks to the team's expertise and dedication.

Praise for Individual Staff Members

Several staff members, including Jess, Suzanne, Paul, and Justina, were specifically mentioned for their exceptional service, kindness, and patience. Reviewers appreciated their prompt responses to queries, regular updates, and guidance throughout the selling or buying process.

Effective Communication and Support

The company's communication skills were frequently praised, with customers feeling informed and supported throughout the process. The team's ability to explain complex procedures and offer helpful advice was particularly appreciated.

Going the Extra Mile

Many reviewers mentioned instances where the John Lake team went above and beyond to ensure a smooth transaction. Examples included staff members working outside of office hours, making home visits, and providing additional support to ensure a successful outcome.