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At Ridgewater, we are proud to be a local, independent, expert estate agent and letting agent in Torquay, Paignton, and Brixham areas. Established in 2008, we have built a reputation among our customers for delivering unrivalled customer service and fast results. Our team is dedicated to providing a professional service designed to ensure we match people to their ideal home, as well as managing rental properties effectively and efficiently.

Our Services

We offer a wide range of services to cater to all your property needs. Whether you're looking to sell your property, let it out, or find your dream home, we're here to help. Our services include:

  • Free virtual tours of your property to showcase its best features
  • High-quality photography to present your property in its best light
  • Floor plans to give buyers and renters a better understanding of the property layout
  • Free, no-obligation property valuations to determine the worth of your property
  • Expert advice and guidance throughout the buying, selling, and letting process
  • Unparalleled customer service and fast results

Our Team

Our team is comprised of experienced and dedicated professionals who are passionate about delivering exceptional service to our customers. Meet our team:

  • Neil Tozer, Director, with a background in the house building industry and a passion for delivering great service to landlords and tenants alike
  • Jennifer Tozer, Director, with a background in training and development and a talent for implementing effective systems
  • Mike Lawton, Sales Negotiator, with over 30 years of experience in residential sales and a pride in providing first-rate service to clients
  • Hazel Eastman, Property Manager, with experience in lettings and a love for walking her dogs
  • Linda Houghton-Baugh, Rents & Lettings Administrator, with a strong accounting background and a passion for walking her dog in the countryside
  • Sue Francis, Lettings Support, with a background in customer-facing roles and a dedication to treating people with kindness and respect

Why Choose Ridgewater?

At Ridgewater, we pride ourselves on offering a professional service designed to ensure we match people to their ideal home, as well as managing rental properties effectively and efficiently. Our team is dedicated to guiding and supporting our customers through their property journey. We're proud to be a local, independent, expert estate agent and letting agent, and we look forward to helping you achieve your property goals.

Reviews
Positive: The agency's professionalism, efficiency, and helpfulness are praised by many customers.
Negative: Some customers report being misled, feeling pressured, or experiencing poor communication and cancelled viewings.

Overview of Reviews

The reviews of Ridgewater Estate Agency are mixed, with some customers having a positive experience and others having a negative one.

Positive Reviews

The positive reviews praise the agency's professionalism, efficiency, and helpfulness. Many customers appreciate the agency's ability to find tenants quickly and efficiently, and some have reported receiving excellent service from the team, including Neil and Daniel. Some reviewers also mention the agency's good communication, honesty, and reliable service.

Negative Reviews

The negative reviews, on the other hand, express frustration and disappointment with the agency's service. Some customers have reported being misled or lied to, and feeling taken advantage of. Others have had issues with viewing appointments being cancelled at the last minute, or with the agency's handling of credit checks and guarantors. Some reviewers have also mentioned feeling rushed or pressured into making a decision.

Common Themes

Some common themes that emerge from the reviews include the importance of communication, honesty, and reliability in the service provided by the agency. Many reviewers appreciate the agency's professionalism and efficiency, while others feel let down by the agency's handling of their properties.

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