Protecting Your World, One Policy at a Time.
At Ravenhall Risk Solutions, we pride ourselves on being an independent Chartered Insurance Broker, providing bespoke and tailor-made advice to clients throughout the UK. Founded in 2006, we have grown to be one of the UK's leading Chartered Insurance brokers, with headquarters in Leeds and offices in Belfast and Luton.
Our Expertise
As commercial insurance experts, we have access to the UK's leading insurance markets to provide you with bespoke solutions to your requirements. Our products and services reflect the advice we give and expertise we have to ensure that you get the best value from your insurance spend. Whether you are a business owner or an individual, our team has the knowledge and resources to ensure that you get the best possible advice.
Our Services
We offer a range of services, including commercial insurance solutions for businesses, employee benefits, group personal accident and business travel, cyber liability, environmental impairment liability, directors and officers liability, individual equestrian insurance, and UAV specialist cover for UAV operators. We also provide bespoke insurance solutions for individual clients, including equestrian insurance.
Our Commitment to Excellence
As a Chartered Independent Insurance Broker, we are committed to providing the best possible service to our clients. We are one of only a handful of brokers awarded Chartered status by the Chartered Insurance Institute, the gold standard of insurance professionalism. Our team has the knowledge and resources to ensure that you get the best possible advice, and our commitment to the professional development of our staff is reflected in the high-quality advice you would expect from a Chartered Independent Insurance Broker.
Our Values
At Ravenhall Risk Solutions, we value our clients and strive to provide traditional service combined with cutting-edge technology to allow our clients to get the best of service and efficiency. Our success is underpinned by our commitment to the professional development of our staff, and our reputation has grown along with our business. We are members of the British Insurance Brokers Association and the British Equestrian Trade Association, and our strength is in the depth of our good quality and dedicated staff.
Our Promise
As a regulated business, we are committed to providing a high level of service to our clients. If you are unhappy with our service, we have a complaints procedure in place, and you may be able to refer a complaint to the Financial Ombudsman Service (FOS) if you are unhappy with how we deal with your complaint.
Overall Experience
The majority of reviewers have had an excellent experience with Ravenhall Risk Solutions, praising the knowledgeable and helpful staff, excellent customer service, and thorough insurance solutions.
Staff and Service
The staff, including Aaron, Jim Brown, and Neil, have been commended for their patience, humor, and expertise in handling insurance requirements. Reviewers have appreciated the personalized approach, lack of pressure to buy, and the ability to make the insurance process less stressful and more enjoyable.
Insurance and Claims
Ravenhall Risk Solutions has been praised for providing the best value cover, tailoring policies to individual needs, and handling claims efficiently. Reviewers have found the team to be thorough and helpful, unlike other insurance companies that leave customers to handle claims themselves.
Long-term Satisfaction
Many reviewers have been with Ravenhall for several years, expressing gratitude for the consistent and reliable service provided by the team.
Negative Experience
One reviewer, Julia, has expressed frustration at not receiving a response to her question after two days, indicating a possible delay in communication.