Expert Solutions for a Warmer Tomorrow
At Tidal Plumbing and Heating Limited, we are a family-run business, proudly serving the local community of Southampton and its surrounding areas. We take immense pride in our work, ensuring that our customers receive the highest standards of service, while prioritizing their safety above all else. Our team of experts is dedicated to providing top-notch domestic plumbing and heating services that cater to your specific needs.
Our Mission
Our mission is to provide exceptional customer service, ensuring that every individual who entrusts us with their plumbing and heating needs receives a personalized experience that exceeds their expectations. We strive to build long-lasting relationships with our customers, going above and beyond to ensure their complete satisfaction.
Our Services
Our comprehensive range of services is designed to cater to all your plumbing and heating requirements. From boiler installation, servicing, and maintenance to bathroom installations, system control upgrades, and power flushing, we cover it all. Whether you need a gas fire, cooker, or water heater installed, maintained, or repaired, our team of experts is always at your service.
What Sets Us Apart
At Tidal Plumbing and Heating Limited, we understand the importance of being Gas Safe registered, which is why we proudly display our registration number (597837) for your peace of mind. We urge all our customers to verify the Gas Safe registration of any plumbing engineer they hire, ensuring their safety and the safety of their loved ones. Our commitment to quality, reliability, and customer satisfaction sets us apart from the rest, making us the go-to choice for all your plumbing and heating needs in Southampton.
Our Values
At Tidal Plumbing and Heating Limited, we value our customers above all else. We believe in providing personalized service, being prompt, reliable, and efficient in our work, and ensuring that every customer feels valued and respected. Our team is dedicated to continuous improvement, staying up-to-date with the latest technologies and techniques to provide the best possible solutions for our customers.
Get in Touch
If you're looking for a trusted partner to take care of your plumbing and heating needs, look no further than Tidal Plumbing and Heating Limited. Contact us today to request a free, no-obligation quote, and let us take care of the rest.
Overall Experience
The overall experience of customers with Tidal Plumbing and Heating Ltd is overwhelmingly positive. Customers praised the company's prompt and efficient service, professionalism, and cleanliness.
Professionalism and Workmanship
Customers praised the company's professionalism and workmanship. They were impressed with the way the work was carried out, with minimal disruption and mess. The plumbers were described as friendly, courteous, and respectful of customers' homes.
Communication
Communication was also highlighted as a strength, with customers praising the company's clear explanations of the work required and the options available. The office staff were also commended for their helpfulness and efficiency.
Customer Service
Customer service was highly praised, with customers feeling valued and respected. The company's responsiveness and willingness to accommodate customers' needs were particularly noted.
Reliability and Trust
Customers trust the company to do the job right, and many have used their services multiple times. The company's reliability and trustworthiness were highlighted as key strengths.
Negative Feedback
The only negative feedback came from one customer who experienced a leak after a gas cooker installation. The customer felt that the company did not take responsibility for the leak and instead blamed the kitchen fitter.
