Nurturing young minds, shaping future leaders
At Ace, we take pride in being a one-stop shop for all your plumbing, heating, electrical, and drainage needs in Southampton, Winchester, and Portsmouth areas. With over 40 years of experience, we have built a reputation for quality and service, reliability, and excellent customer care. As a family-run business, we are committed to providing top-rated services that meet the highest standards.
Our Services
We offer a comprehensive range of services, including plumbing, heating, electrical, and drainage solutions. Our team of expert plumbers, heating engineers, and electricians are fully qualified, insured, and directly employed by us. We have the expertise to handle all types of projects, from emergency repairs to installations and maintenance.
Our plumbing services include repairs, installations, and maintenance of boilers, pipes, and fixtures. Our heating engineers specialize in gas central heating, boiler repairs, and installations. Our electricians provide a range of services, including wiring, rewiring, lighting, socket installations, and PAT testing. Our drainage services include manual clearance, high-pressure jetting, CCTV surveys, and excavations.
Our Commitment
At Ace, we are dedicated to providing excellent customer care, reliability, and prompt response to all your utility emergencies and maintenance needs. Our 24/7 emergency service ensures that you can count on us whenever you need us. We take pride in our modern technology, fully equipped vans, and environmentally friendly practices. Our commitment to quality and service is reflected in our reputation and customer reviews.
Our History
Previously known as Ace Plumbing, our company was established in 1978. We started as a small office in Park Road, operating in Southampton and Winchester. Over the years, we have grown and expanded our services to include boiler repairs, gas central heating, drainage services, and electrician services. In 2001, we moved to our current location in Regents Park Road, where we continue to provide top-rated services to homeowners, landlords, and facilities managers.
Why Choose Us
With Ace, you can rest assured that you are dealing with a reliable, licensed, and insured company that prioritizes customer satisfaction. Our team of experts has the skills, knowledge, and experience to handle all your utility needs. We offer competitive prices, a genuine 24-hour emergency service, and a commitment to excellence in everything we do.
Overall Experience
The majority of customers have had a positive experience with the company, praising their professionalism, prompt service, and courtesy.
Quality of Work
Most reviewers were impressed with the quality of work carried out by the company, citing their efficiency, expertise, and attention to detail. Many praised the technicians' professionalism and courtesy, stating that they were polite, friendly, and took pride in their work.
Customer Service
Customer service was consistently praised, with reviewers mentioning the responsiveness, punctuality, and quality of communication. Several reviewers appreciated the company's ability to accommodate changes in scheduled appointments and their willingness to explain issues and solutions thoroughly.
Issues and Complaints
A few reviewers experienced issues with the company, including rude staff, delayed repairs, and what they perceived as overcharging.
