Transform Your Home with Our Affordable Elegance
At Star Tech Ltd, we are a dedicated independent service centre catering to Mercedes-Benz, BMW, Jaguar, MINI & Smart vehicles. As an award-winning, family-run business, we have built our reputation on delivering exceptional quality of service, expert care, and attention to detail. Our team of highly skilled and experienced technicians, backed by state-of-the-art diagnostic equipment, ensures that your vehicle receives the most comprehensive care it deserves.
Our Promise
At Star Tech Ltd, we promise to exceed your expectations by going the extra mile. Whether you need a routine service, MOT, repair, or air conditioning recharge, we guarantee a hassle-free experience. We understand the importance of maintaining your vehicle's manufacturer warranty and ensuring your safety on the road. Our experts will work diligently to ensure your vehicle is restored to peak condition, using only genuine parts, and backed by a 2-year parts and labour guarantee.
Services
At Star Tech Ltd, we offer a range of services to cater to your vehicle's needs:
- Servicing: We adhere to the manufacturer's schedule, ensuring your vehicle maintains its optimal performance, and its warranty remains intact.
- MOTs: Our team will guide you through the process, seeking your approval before any repairs and explaining them in detail. A free retest is available, and we will send you MOT reminders in the future.
- Repairs: Our technicians are equipped to diagnose and fix a range of issues, from routine maintenance to complex repairs.
- Air Conditioning Recharge: Our state-of-the-art machines clean every part of your engine for optimal performance.
- Loan Car Service: We offer a convenient solution for those requiring temporary transportation during repairs or servicing.
- Collection and Delivery: Our team will collect and deliver your vehicle, ensuring minimal disruption to your daily routine.
- Courtesy Mini-Valet: Our team will return your vehicle spotless, including a courtesy mini-valet for every vehicle undergoing a service, MOT, or repair.
Meet Our Team
At Star Tech Ltd, we pride ourselves on having an experienced and knowledgeable team:
- Matt Peacock - Managing Director, with over 25 years of industry experience
- Tina Peacock - Marketing Manager, with 25 years of motor industry experience
- Philip Warr - Non-Executive Director, with a deep understanding of business and industry expertise
- Ricki Wilson - Service Manager, with 21 years of experience in the motor trade
Testimonials
Hear from our customers who have experienced our exceptional service:
- "I've never had a worse experience with a motor company. until I met Star Tech! James was incredibly knowledgeable and helpful, and I couldn't fault the service!" - Emily M.
- "I was amazed at how quickly they completed the repairs and returned my vehicle, looking like new!" - David P.
Get in Touch Today
Contact us to enquire about our services, book an appointment, or learn more about our team. We look forward to welcoming you to Star Tech Ltd.
Excellent Customer Service and Workmanship
Many of the reviewers have praised Startech for their exceptional customer service, professionalism, and workmanship. The team was described as "professional, polite, and helpful" from the initial enquiry to the completion of the service. The pricing was also competitive, with some reviewers noting that it was better than what they would have paid at the main dealer. The staff were knowledgeable and friendly, with some even providing extras such as minor valet, spare key fob battery, spare screen wash, and air freshener.
Attention to Detail and Open Communication
One reviewer in particular, Pete Light, praised Startech for their attention to detail and open communication. He noted that they did not simply swap out parts until the problem was fixed, but instead, took the time to diagnose the issue, investigate the cause, and check everything thoroughly. This made a huge difference in the decision-making process, and he felt confident that the staff were expert mechanics who genuinely cared about their customers.
Positive Experiences
Some of the reviewers have had a few return visits to Startech, and each time, they were impressed with the service. Joanne Batten was particularly pleased with the initial contact, which was followed up with a letter and brochure in the post. Thom Ash appreciated the excellent communication and the fact that the staff were very polite and friendly. Andrea Carter praised the level of customer service and the fact that her car was always cleaned and Hoovered before she collected it.
