Delight your customers, Go Green, and guarantee quality
Halo Accident Repair is a leading provider of exceptional accident repair services, revolutionising the industry with its innovative approach and commitment to sustainability. Our team of professionals understands the importance of minimizing repair costs and maximising customer satisfaction, while ensuring regulatory compliance and delivering the highest quality repairs.
Our Philosophy
At Halo, we believe in providing our clients with an extraordinary experience. Our team of experts understands the emotional and practical challenges associated with vehicle accidents, and we are dedicated to making the process as seamless and stress-free as possible. We take pride in delivering consistent and reliable repairs, backed by our lifetime workmanship guarantee.
Our Services
Our comprehensive services include:
- Advanced Diagnostics and Profiling:
- Detailed inspection and identification of vehicle damage, including EV-specific components such as batteries and electrical systems.
- Precise Repair and Restoration:
- Skilled technicians utilise state-of-the-art equipment to restore your vehicle to its pre-accident condition.
- Customer-Focused Communication:
- Regular updates and transparent communication throughout the repair process.
- Sustainable Practices:
- Carbon neutral certification (PAS 2060) ensures environmentally responsible repairs.
Our Expertise
Our team comprises highly qualified and experienced professionals, including:
- Experienced Bodyshop Managers: Equipped with British Standard 10125 certification, ensuring exceptional repair quality.
- EV-Trained Technicians: Specialised in repairing electric and hybrid vehicles.
- Qualified Engineers: Available for complex repairs and insurance claims management.
Our Values
Halo Accident Repair is driven by core values that guide our actions:
- Customer Focus: We prioritize client satisfaction, ensuring a seamless and stress-free experience.
- Quality Assurance: Commitment to the highest standards in every aspect of our work.
- Sustainability: Environmental responsibility is embedded in our processes for a greener future.
- Integrity: Honest and ethical practices are fundamental to our reputation.
Summary of Reviews:
Halo Arc Repair Centre has received a mixed bag of reviews from customers, ranging from extremely negative to very positive.
Negative Reviews:
- Wiley: This customer experienced a series of issues with their car after leaving it for repairs at Halo Arc. They claim the car was not properly checked before being returned, resulting in a poor paint job and damage to the rear end tailgate spoiler. The customer also noted stained and damaged leather seats, suggesting that the car had been used improperly while in the garage's care. This experience has left the customer questioning the reliability of the garage's work and requesting compensation for the time without their vehicle.
- Hilary Bishop: Hilary had a terrible experience with Halo Arc, stating that they were lied to and did not receive a return call as promised. They were assured of a loan car being available, but it never materialised, leading to a frustrating experience.
- Junaid Patel: Junaid described the garage as "cowboys" after his car was left in their care for over six weeks. The car was not properly repaired, and the customer noted several issues, including a bent bumper, an offset light, and missing TPM sensors. The garage refused to accept liability for the problems, leading to a very negative experience for the customer.
- Michael Moon: Michael's car was hit by a driver with Ageas insurance, who instructed Halo Arc to repair the vehicle. The initial experience was positive, but things took a turn for the worse when the car was returned with a new bumper that was incorrectly fitted, along with new damage to the underside of the car and runs in the paintwork. The customer complained and was told the car would be picked up again for further repairs, but this process took several weeks, and the customer had to call Ageas again to complain before receiving a response from Halo Arc.
Positive Reviews:
- Susan Humphrey: Susan was very pleased with the service she received from Halo Arc in Barnham. After an accident just before Christmas, her car was fixed so she could drive it over the holiday. Since then, the car has been fully repaired and looks like new, leaving Susan very satisfied with the service provided.
- Ronald Chisholm: Ronald was extremely satisfied with the service he received from Halo Car Repairs in Bognor Regis. His car had suffered damage in an unknown accident, and his insurance company passed the repairs to Halo. The customer found the representatives, particularly Diana, to be very professional, friendly, and knowledgeable. He was kept informed throughout the process and was very happy with the final result, recommending the service to everyone.
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