Getting your home warm and safe, one boiler at a time
Who we are
HPR Services Ltd is a Gloucester-based plumbing and heating company, serving both domestic and commercial clients across Gloucestershire and the Cotswolds. With a team of experienced and qualified professionals, we are dedicated to providing reliable, efficient, and affordable solutions for all your heating, plumbing, and renewable energy needs.
Our Expertise
We offer a comprehensive range of services, encompassing:
Boilers
- Installation of new boilers and heating systems
- Boiler repair and maintenance
- Boiler servicing and safety checks
- Emergency boiler repair services
Bathrooms
- Complete bathroom installations, from traditional layouts to contemporary wet rooms
- Shower and bath installations
- Underfloor heating systems
Renewable Energy
- Supply and installation of air source and ground source heat pumps
- Consultation and assessment for available renewable energy solutions
Heating and Cooling
- Service and repair of all major heating and cooling systems
- Power flushing and water softener installations
Our Commitment
We prioritize:
- Local Expertise: As a local business, we understand the unique needs of the Gloucestershire area. Our engineers are familiar with local regulations and weather conditions.
- Quality Products and Services: We only use high-quality brands and materials, ensuring reliability and efficiency.
- Customer Satisfaction: We are committed to providing exceptional customer service, with dedicated engineers who are friendly, responsive, and respectful.
Why Choose HPR Services Ltd?
- Local, experienced professionals with extensive expertise
- Comprehensive range of services for all heating and plumbing needs
- Quality products and materials at competitive prices
- Commitment to customer satisfaction and excellent service
- Responsive and reliable service with a focus on local needs
Get a Free Quote Today!
If you need assistance with your heating, plumbing, or renewable energy needs, contact HPR Services Ltd today. We offer free consultations and no-obligation quotes to help you make an informed decision.
Overall Experience
The reviews primarily highlight the exceptional service provided by HPR, with many customers praising their prompt, professional, and efficient work. The company's ability to accommodate emergency situations, such as no hot water or heating, and their willingness to reschedule work to fit customers' needs is particularly notable.
Customer Service
The reviews emphasize the friendly, knowledgeable, and polite nature of the engineers and office staff. Customers appreciate the clear communication, efficient scheduling, and courteous service provided by the company.
Work Quality
The quality of work performed by HPR is consistently high, with customers praising the thoroughness and attention to detail exhibited by the engineers. The company's ability to diagnose and rectify complex issues is notable, and customers appreciate the fair pricing and value for money.
Issues and Concerns
A few customers experienced issues, including a leak caused by a faulty repair, which resulted in damage to flooring and cabinets. These customers were unhappy with the company's response to their concerns, feeling ignored and unhappy with the lack of resolution.