Delivering quality products and exceptional customer service
Apollo Radiators is a distinguished distributor and manufacturer of high-quality designer radiators, towel warmers, and heating accessories based in Gloucester, UK. Our commitment is to provide exceptional products at reasonable prices, all while ensuring swift availability from our extensive stock. We take pride in our ability to offer over 49 powder-coated colours for many of our radiators in just 10 days, and our standard finishes can be delivered in as little as 2 days. Our distribution network extends throughout the UK, reaching numerous independent merchants, as well as national merchant groups.
At Apollo Radiators, we boast an expansive range of vertical, horizontal, and low-level radiators in various contemporary steel designer, stainless steel decorative, modern aluminium, and classic steel column styles. This diversity allows our customers to pick radiators that perfectly suit their preferences and complement the aesthetics of every room in their homes. All our radiators are meticulously crafted in Europe, and our offerings include bathroom radiators, contemporary stainless steel designer towel rails, traditional UK-manufactured brass towel radiators, and electric options, among others.
Unit 2, Madleaze Industrial Estate, Bristol Road, Gloucester. GL1 5SG
Tel: 01452 311 712 Fax: 01452 311 719
Email: info@apolloradiators.co.uk
Our Product Ranges
*Home Radiator Ranges*: Our versatile assortment features various styles of vertical, horizontal, and low-level radiators that can seamlessly fit into any room, enhancing its charm and functionality.
*Bathroom Radiator Ranges*: We provide a vast selection of bathroom radiators tailored to suit different tastes and preferences. Our offerings include contemporary stainless steel designer towel rails, traditional UK-manufactured brass towel radiators, and electric options, all available in diverse finishes and colours.
*Accessories*: Apollo Radiators offers an extensive variety of radiator valves and heating accessories, ensuring each customer finds the perfect fitting to complete their desired look and optimise performance.
*Roma Floor/Wall Supports*: These durable and design-enhancing supports provide our customers with reliable options for installing their radiators, ensuring both safety and style are effectively maintained.
*Colour Chart*: Our wide-ranging colour chart showcases over 49 powder-coated colours, enabling our customers to choose a hue that fits their desired aesthetic seamlessly.
*Towel Hanging Accessories*: Our line of towel hanging accessories effortlessly complements our radiator and towel rail offerings, allowing our customers to hang towels with elegance and convenience.
*Electric Options for Towel Warmers*: Apollo Radiators offers electric towel warmers for optimal comfort, providing a luxurious and innovative solution for bathroom heating.
Manufacturing and Quality Standards
APOLLO Radiators works closely with experienced manufacturers in Europe to produce quality designer radiators and bathroom heating solutions. We ensure that our manufacturing process encompasses the latest design standards, and maintain rigorous quality checks on every product before they leave our premises.
APOLLO Radiators also offers a 5-year manufacturing warranty for most of its products. However, the warranty period for electrical products stands at 12 months. Any damages incurred during the shipping process or while on-site are not covered under the terms of the warranty. Adjusting pipe work prior to the delivery of the radiator is discouraged, as APOLLO Radiators cannot be held responsible for any issues arising from such actions. Upon purchase, the warranty will start from the date of acquisition at the customer's wholesaler.
Please note that bespoke specials and coloured radiators are non-refundable upon return. Sealed electric products are assembled to order and considered bespoke specials as well. We reserve the right to modify specifications and prices without prior notice due to continuous improvement policies.
Customer Service Experience
The review from Matty highlights the exceptional customer service provided by Apollo. When Matty misplaced a flow diverter, the company promptly sent a replacement free of charge, showcasing their willingness to go the extra mile to ensure customer satisfaction.
Product Quality and Durability Issues
However, the reviews from James Fox and Kara Hassett reveal concerns about the quality and durability of Apollo radiators. Both reviewers experienced rust and corrosion issues with their radiators, which they deemed to be of poor quality. James Fox explicitly stated that he would avoid Apollo at all costs, while Kara Hassett felt that the company's goodwill offer was insufficient.
Warranty and Customer Support
Kara Hassett's review also highlights issues with Apollo's warranty, which she felt was too short, and the company's unwillingness to provide adequate support or compensation for the faulty products. James Fox's experience with customer services was similarly disappointing, with the company seemingly uninterested in resolving his issues.
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