At The Insurance Centre, we pride ourselves on being a long-established local insurance broker based in Norwich, Norfolk. With years of experience under our belt, we have built a reputation for providing exceptional service and expert advice to our clients. Our team of dedicated professionals is committed to "Treating Customers Fairly" and offering the highest possible standards of service at all times.
Our Services
We offer a wide range of insurance services, catering to various needs and requirements. Our comprehensive portfolio includes:
- Car Insurance: We provide competitive quotes for private and business use, including classic car insurance, van insurance, motorcycle insurance, and fleet insurance.
- Home Insurance: Our home insurance products cover contents and buildings, landlords, unoccupied, and holiday homes.
- Commercial Insurance: We offer specialized commercial insurance products for shops, offices, marine, motor trade, hospitality, and more.
- Travel Insurance: Our travel insurance options include single trip, annual, and pre-existing medical conditions cover.
- Taxi Insurance: We provide competitive rates and exclusive schemes for taxi insurance.
- Driving Schools: We have been providing insurance to ADIs for over 30 years, finding policies suited to individual needs.
- Breakdown Assistance and Key Cover: We offer additional services for your convenience.
Our Approach
At The Insurance Centre, we understand that every client is unique, with different needs and requirements. That's why we take the time to understand your situation and provide personalized advice and guidance. Our team will explain everything in plain English, ensuring you understand your cover from start to finish. We work with a panel of leading insurers to find the best possible quote for you, saving you time and money.
Our Commitment
We are committed to providing exceptional service, expert advice, and the highest possible standards of care. Our team is dedicated to building long-term relationships with our clients, ensuring you receive the best possible insurance solutions for your needs.
Customer Service Excellence
The Insurance Centre has received widespread praise for its exceptional customer service. Many reviewers have commended the team's friendly, helpful, and professional approach. They have been described as "excellent", "brilliant", and "second to none".
Long-term Loyalty
Several reviewers have been using The Insurance Centre for many years, with some mentioning 20-plus years of loyalty. This suggests that the centre's excellent service and competitive prices have earned long-term trust from its customers.
Personal Touch
Reviewers appreciate the personal touch provided by The Insurance Centre. They feel valued and not just treated as a number. The team's ability to resolve issues promptly and efficiently has also been praised.
Negative Experiences
Unfortunately, a few reviewers have experienced poor service. One reviewer was left waiting for a quote for an extensive period, while another was not impressed with the response to their query.
Comparison to Other Providers
Some reviewers have compared The Insurance Centre favourably to other insurance providers, stating that they have tried other options but none come close to the centre's level of service.
