Elegance meets Exclusivity
At Velos Insurance Services, we understand the importance of protecting your vessel and all the adventures that come with it. As one of the leading marine insurance providers in the UK, we have been providing commercial and private marine insurance to yacht, pleasure craft, and boat owners since 1975. Our team of expert marine insurance specialists has over 100 years of accumulated experience, allowing us to offer competitive rates to our customers, as well as the best possible cover for all their marine insurance needs.
Our Services
We offer a range of boat insurance packages, whether it be for yachts, motorboats, superyachts, and pleasure crafts, or small commercial boats and fishing vessels. We also arrange Marine Trades policies for businesses involved in the marine industry, as well as H&M, P&I, and War covers for large commercial vessels trading all over the world. Our dedicated team will work with you to create a tailor-made insurance policy that meets your specific needs and requirements, ensuring you have total peace of mind and comprehensive coverage for your vessel.
Why Choose Velos?
With over 100 years of combined experience, our team of expert marine insurance specialists has the knowledge and expertise to provide you with the best possible cover for your vessel. We pride ourselves on our market-leading reputation for customer care, efficient claims handling, and competitive premiums. We understand that every vessel is unique, which is why we offer bespoke insurance policies that cater to your specific needs. Whether you're a seasoned sailor or a newcomer to the world of boating, we'll help you navigate the complex world of marine insurance and find the perfect policy for you and your vessel.
Our Commitment to You
At Velos Insurance Services, we are committed to providing exceptional service, tailored to your individual needs. Our friendly and efficient staff will guide you through every step of the process, from quotation to claims handling. We respond rapidly to quotation requests and issue documentation as quickly as possible, so you can get back to enjoying your time on the water. In the unlikely event of a claim, our dedicated team will handle your case promptly and efficiently, ensuring that you receive the best possible outcome.
General Impression
The overall sentiment of the reviews is overwhelmingly positive, with the majority of customers expressing satisfaction with the service provided by Velos Insurance.
Positive Feedback
- Efficient and Professional Service: Many reviewers praised the company's quick response times, ease of communication, and professional handling of their insurance needs.
- Knowledgeable Staff: Several reviewers highlighted the expertise and knowledge of Velos' staff, particularly Kel, who was consistently mentioned for his helpfulness and responsiveness.
- Competitive Pricing: A few reviewers mentioned that Velos offered competitive pricing for their insurance services.
- Exceptional Customer Service: Many reviewers commended Velos for their exceptional customer service, with some even stating that they exceeded their expectations.
Negative Feedback
- Claims Issues: Two reviewers expressed dissatisfaction with the company's handling of claims, citing difficulties in receiving payouts and poor communication.
- Lack of Transparency: One reviewer mentioned that Velos removed coverage from their yacht without informing them, which led to further issues.
