Here at Hellier Ridley, we specialise in professional property services, with a personal touch. Our one simple aim is to offer our clients the friendliest and most personal service possible. We always like to build good personal relationships as well as professional ones with our clients and with over 20 years' experience in the local market, ranging from high-end sales to large letting portfolios, we are well equipped to offer help and advice to all ends of the market.
Our Services
We offer a comprehensive range of services, including residential lettings, professional houseshares, and student lettings, as well as properties for sale. Our team of experienced professionals is dedicated to providing the highest level of service, tailored to meet the individual needs of each client. Whether you're a landlord looking to let your property or a tenant searching for your perfect home, we're here to help.
Our Approach
Our business has been modelled on time and efficiency, with many of the procedures and tools we use designed to allow us to dedicate more of our time to each client. By embracing modern technologies and methods that other agents have yet to adopt, we can provide a much better service at a more reasonable cost. If you're thinking of selling or letting, or simply want some advice, please don't hesitate to give us a call. There is no obligation to use our services, and we may be able to offer something that your current agent can't.
Meet the Team
Our team is led by Ben Ridley and Will Hellier, both experienced professionals with a passion for delivering exceptional customer service. Ben has been working in lettings since 2004 and has progressed from Junior Negotiator to Lettings Manager, and now Director. Will has a background in land surveying and has worked in property agency since 2009. Together, they have built a team of dedicated professionals who share their commitment to delivering the highest level of service.
Why Choose Us
At Hellier Ridley, we pride ourselves on our friendly, professional approach. We take the time to get to know our clients, understanding their unique needs and requirements. Our team is dedicated to providing a personalised service, tailored to meet the individual needs of each client. With our extensive knowledge of the local market and our commitment to delivering exceptional customer service, you can trust us to help you achieve your property goals.
Positive Experiences
Many reviewers had a positive experience with Hellier Ridley, praising their quick responses, helpfulness, and efficient maintenance services. Several reviewers mentioned that the team was proactive in resolving issues, and that they were able to quickly fix problems that arose during their tenancy. Some reviewers also mentioned that the team was friendly, professional, and respectful of their privacy.
Negative Experiences
However, two reviewers had a very negative experience with Hellier Ridley. One reviewer reported issues with dampness in the house, which caused health problems for one of the housemates. The reviewer claimed that the landlord and Hellier Ridley failed to address the issue despite promises to do so. The reviewer also mentioned that the kitchen was in a state of disrepair and that the landlord and Hellier Ridley failed to fulfill their promises to fix it.
Common Themes
Some common themes that emerged from the reviews include the importance of quick responses and efficient maintenance services. Many reviewers praised Hellier Ridley for their ability to quickly resolve issues, while the negative reviewers were frustrated by the lack of action taken to address their concerns.
