About Our Vision
Palmer Collins prides itself on transforming the property letting experience in Exeter. We take a refreshingly friendly and approachable approach to offering exceptional advice and service to both landlords and tenants. With over 40 years of combined expertise in lettings and property management, our team is ready to guide you through every step of the process, ensuring a smooth and seamless experience.
Who We Are
Our dedicated and experienced team comprises passionate professionals with deep understanding of the Exeter property market. We are committed to providing:
- Proactive and personalized service: We take the time to understand your unique needs and goals.
- Clear and transparent communication: We are committed to open and regular communication, keeping you updated every step of the way.
- Detailed and accurate information: We provide comprehensive details about properties and tenant applicants.
- Responsive and efficient service: We handle issues promptly and efficiently, ensuring your peace of mind.
Our Services
We offer a comprehensive range of services to meet the diverse needs of landlords and tenants:
For Landlords
- Comprehensive property marketing and promotion
- Tenant screening and referencing
- Manage rent collection and payments
- Property maintenance and repairs
- Tenant communication and dispute resolution
- Comprehensive reporting and analytics
For Tenants
- Access to a wide selection of quality properties
- Comprehensive tenant support and guidance
- Efficient communication and responsive maintenance
- Transparent billing and payment options
- Access to trusted legal and financial advice
Our Commitment
At Palmer Collins, we are dedicated to exceeding expectations and revolutionizing the property letting experience in Exeter. We strive to:
- Offer a fresh and welcoming client experience
- Provide clear and accessible information
- Deliver exceptional communication and responsiveness
- Build lasting relationships with clients
Contact Us Today
Let us be your trusted partner in navigating the Exeter property market. Contact us today to discuss your individual needs and explore how we can help you achieve your property goals.
Excellent Customer Service
Palmer Collins are praised by all reviewers for their exceptional customer service. The agents are described as friendly, helpful, and quick to respond to queries. They provide clear explanations, make themselves available to answer questions, and ensure that tenants feel comfortable and well-informed throughout the renting process.
Responsive and Reliable
The agency is commended for its prompt response to any issues that may arise. Reviewers mention that the agents are always available to help, whether it's a minor problem or a major issue. They report that maintenance issues are resolved quickly, often on the same day.
Personal Touch
Smaller letting agencies like Palmer Collins are highlighted for their ability to provide a more personal and attentive service. Reviewers appreciate the time spent with agents, who are willing to offer advice and guidance. This personalized approach is seen as a major advantage over larger companies.
Competitive Pricing
Some reviewers specifically mention that Palmer Collins offer competitive rental rates, which is a major draw for students and individuals on a budget.
Professional Service
The agency's professionalism is consistently praised, with reviewers noting that the agents are courteous, efficient, and organized. The service is described as smooth and hassle-free, making it a pleasure to rent through Palmer Collins.
Awards and Accomplishments
Palmer Collins have received numerous 5-star reviews, indicating a high level of satisfaction among their clients.
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