Your perfect heating solution, every day, every time.
We are a team of enthusiasts dedicated to providing exceptional heating solutions for homes and businesses alike. We believe in creating a comfortable and warm environment, regardless of the weather outside. With a wide selection of high-quality electric heaters, radiators, and other heating products, we have everything you need to stay cozy and comfortable during the colder months.
Our Expertise
Our team possesses extensive knowledge and experience in the heating industry. We understand the specific challenges of different regions and can provide tailored recommendations for your unique needs. Our dedicated customer service representatives are always ready to answer your questions and help you choose the best heating solutions for your home or office.
Products and Services
We offer a comprehensive range of heating products, including:
- Electric Radiators: Choose from a variety of sizes, styles, and heating outputs to perfectly heat any room.
- Storage Heaters: These energy-efficient appliances provide reliable heating and can be programmed to meet your individual needs.
- Panel Heaters: Slim and stylish, these heaters can be easily installed on walls or ceilings to provide targeted heating.
- Infrared Heaters: Enjoy instant and efficient warmth with these safe and reliable heaters.
Beyond Products
We pride ourselves on offering more than just just products. We also provide:
- Expert advice: Our team of professionals can assist you in choosing the right heating solutions for your home.
- Technical support: We are committed to ensuring your satisfaction with our products and offer comprehensive technical support.
- Competitive prices: We offer affordable rates without compromising on quality.
Our Commitment
We are dedicated to delivering exceptional customer service and providing our clients with reliable heating solutions that meet their individual needs. We believe in building lasting relationships and fostering trust with our customers.
Disappointing Experiences
Many customers have had issues with HeaterShop, citing poor customer service and a lack of transparency. Several reviewers have shared their negative experiences, including AVOID! NO CUSTOMER SERVICE AND NO RETURN POLICY, which highlights the company's refusal to take back faulty products and provide refunds.
Quality of Products and Installation
Some reviewers have questioned the accuracy of product descriptions on the website, with one customer reporting that the product they received did not match the description. Additionally, there have been issues with installation, with one customer being told that the electrician installed the product incorrectly.
Delivery and Communication
Several reviewers have reported issues with delivery, including delayed delivery, poor communication, and failure to deliver products as promised. One reviewer even reported that they were not contacted by the company at all after placing their order.
Competitive Advantage
One reviewer has suggested that the company's competitive advantage lies in its exclusive relationship with Feefo, allowing them to cherry-pick only positive reviews to display on their website.
Positive Reviews
Authors Peter Phillips and Helen Taylor have shared positive reviews, praising the company's excellent value, quality products, and exceptional service.
