JF Speers and Son can help you open the door of your dreams!
At Element Shop, we pride ourselves on being a leading supplier of underfloor heating systems, providing high-quality products and exceptional customer service. Our team of experts has extensive knowledge and experience in the industry, ensuring that our customers receive the best possible solutions for their heating needs. Whether you're a homeowner, tradesperson, or specifier, we're committed to helping you find the perfect underfloor heating system for your project.
Our Services
We offer a comprehensive range of services, including:
- Supply of electric underfloor heating and wet underfloor heating systems
- Free design service to ensure your system is tailored to your specific needs
- Free next-day delivery to most of England, Scotland, and Wales
- Price match policy to ensure you get the best deal
- Expert technical support and advice from our experienced team
Our Products
Our extensive product range includes:
- Electric Underfloor Heating: From 2.49
- Wet Underfloor Heating: From 2.49
- Thermostats and Controls: From 13.32
- Insulation Boards: From 2.49
- Adhesives, Levellers, and Primers: From 7.06
- Water Heaters and Pumps: From 13.32
- Accessories: From 2.49
Why Choose Us?
At Element Shop, we're dedicated to providing our customers with an unparalleled shopping experience. Our commitment to excellence is reflected in our:
- Excellent customer service ratings
- Fast and reliable delivery
- Competitive pricing
- Comprehensive product range
- Expert technical support and advice
Customer Reviews
Don't just take our word for it! Our customers rave about our exceptional service, fast delivery, and competitive prices. Here's what some of our satisfied customers have to say:
"Lilian Rose Richardson: Excellent service, quickly delivered, works very well, easily installed."
"Trusted Customer: A replacement item was required due to a manufacturing defect. Element shop, sorted it out quickly and efficiently."
"Trusted Customer: Fast delivery, very competitive price."
General Performance
The majority of customers have reported issues with the company's performance, including damaged or incorrect items, poor customer service, and unfulfilled promises.
Damaged or Incorrect Items
Several customers have received damaged or incorrect items, including damaged thermostats, wrong-sized manifolds, and missing parts. In some cases, the company has been slow to respond or unapologetic about the issues.
Poor Customer Service
Many customers have reported poor customer service, including rude and unhelpful staff, unfulfilled promises, and a lack of concern for resolving issues. Some customers have been left feeling frustrated and disappointed with the company's response to their problems.
Delivery and Stock Issues
Some customers have experienced issues with delivery times, including incorrect estimates of delivery dates and stock levels. In some cases, customers have had to re-organize labor to fit around delayed deliveries.
Returns and Refunds
Several customers have reported difficulties with returns and refunds, including being told to pay for return postage, and being lied to about the company's return policy.
Positive Experiences
However, some customers have reported positive experiences with the company, including excellent customer service, quick delivery, and high-quality products.
Technical Support
One customer reported a positive experience with the company's technical support, who went above and beyond to help with a problem.
