Indulge in the sweet life
Floors for Thought is an independent carpet and flooring supplier based in South West London. Established in 2004, we identified a gap in the marketplace for an independent, unbiased retailer supplying an extensive range of floor coverings to suit all tastes and budgets. We always have a wide selection of floor coverings on display at our shop on Battersea Rise, including natural fibre carpets, recycled carpet, rugs and wood and laminate flooring, as well as Amtico, vinyl and other easy-care alternatives.
Our Services
As a fully independent flooring supplier, we can source, supply, and install floor coverings from any manufacturer. We work closely with our clients to understand their needs and preferences, ensuring that we find the right solution for their space. Our services include interior design consultancy, carpet supply and installation, wood flooring, recycled carpets, rugs, and other flooring options. We also offer aftercare services to help our clients preserve the beauty of their flooring.
What Sets Us Apart
We're a small, family-run firm, and we really care about our customers. We're also genuinely passionate about flooring! We're committed to sourcing the best floor coverings to meet your needs at affordable prices. Whether you're looking for cozy but hardwearing carpet for your living room, sustainable wood flooring for a home office, or sumptuous yet stain-resistant carpeting for a hotel lobby, we'll find the right solution for your needs.
Our Customers
While we work predominantly in the domestic market, we also supply flooring for commercial and public sector clients. Past projects have included supplying and installing floor coverings for hairdressers, restaurants, pubs, bars, clubs, and schools. We're aware of the stringent health and safety regulations covering public buildings and have full public liability insurance.
Areas We Cover
We supply and install flooring for clients across South West and Central London as well as Surrey, Berkshire, Hampshire, Sussex, and Kent. With our Home Serve service, we occasionally carry out work further afield.
Customer Service and Communication
The customer service and communication at Floors for Thought are widely praised, with many reviewers commenting on the helpful and friendly staff. Many reviewers mentioned specific staff members, such as Chris, Simon, and Vania, who provided excellent advice and guidance throughout the process.
Quality of Products and Fitting
The quality of the carpets and flooring products is also highly praised, with many reviewers commenting on the excellent quality and attention to detail. The fitting process is also praised, with many reviewers mentioning that the fitters arrived on time and did a great job.
Challenges and Issues
However, not all reviewers had a positive experience. Some reviewers experienced delays and cancellations of appointments, which caused frustration and delays to their plans. One reviewer mentioned that the company lost their records and they had to start from scratch.
Initial Consultation and Design
The initial consultation and design process are also praised, with many reviewers commenting on the helpful and knowledgeable staff who provided excellent advice on colours and materials.
Conclusion
Overall, the reviews suggest that Floors for Thought is a company that provides excellent customer service, high-quality products, and professional fitting. While some reviewers experienced challenges and issues, the majority of reviewers had a positive experience and would recommend the company.
