Crafting unique floors, tailored to your exact specification
At Solid Floor, we have been supplying timber floors in London and beyond for over two and a half decades, tailoring our bespoke system to offer clients a floor that suits their personal style and design intent. We understand that every individual has a unique vision, and that's why we take the time to understand your needs and preferences. From our collection page to our showrooms, we guide you through the process of selecting the perfect floor, taking into account your budget, colour palette, size, pattern, and texture options.
Our approach is built on craftsmanship, specialist skills, and an eye for detail. We believe in nurturing good relationships with our clients and collaborators, sharing our expertise to deliver exceptional floors for design professionals and private clients. Our team of experienced professionals has a combined experience in the flooring industry that is vast and wide-ranging. We share an interest in design, architecture, and a love of timber surfaces in particular.
Our Ethos
Since our founding in 1994, Solid Floor has been guided by an interest in architecture, design, and the creative process. We believe in preserving and protecting our woods for future generations, and that's why we source certified materials that promote responsible forest management. Our timber collections are certified with the FSC or PEFC chain of custody standard, ensuring that our sourcing practices are sustainable and environmentally friendly.
Our Services
We offer a range of services to ensure that you get the perfect floor for your project. From site-surveys to generating quotations, our team of experts will guide you through the installation process. Our installation service is tailored to your specific needs, ensuring that your floor is installed to the highest standard. We also offer virtual video consultations, allowing you to discuss your project with one of our sales team members from the comfort of your own home.
Our Clients
We're proud to have worked with some of the UK's leading architects, interior designers, and property developers, as well as private clients who appreciate the quality and craftsmanship of our floors. Our clients include Georgina Cave, Michaelis Boyd Architects, Cave Interiors, Patalab, Reading and West, David Kohn Architects, Alchemi Group, Hackett Holland, Kelly Hoppen, Squire and Partners, Shh Architects, Susie Atkinson Interior Design, Stiff + Trevillion, McLean Quinlan, Banda Properties, and Carmody Groarke, among many others.
Overall Experience
The majority of customers have had an extremely positive experience with Solid Floor, praising their helpful and knowledgeable staff, professional installation process, and high-quality products.
Customer Service
The sales team, including Erson and Rob, have been particularly commended for their helpfulness and lack of pressure to commit to a sale. The showroom staff have also been praised for their expert advice and guidance throughout the decision-making process.
Installation Process
The installation team have been praised for their professionalism, skill, and attention to detail, with many customers noting that the process ran smoothly and efficiently. The team's willingness to accommodate scheduling constraints and liaise with other contractors has also been appreciated.
Product Quality
The finished product has been consistently praised, with customers noting that the floors look "perfect" and "beautiful". The range of woods and finishes available has also been commended.
Aftercare and Support
The aftercare and support provided by Solid Floor have been praised, with customers noting that the team have been helpful in ensuring the floor remains in good condition and providing advice on maintenance.
Negatives
One customer had a negative experience with a staff member, Julia, who was perceived as rude and unhelpful.
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