A warm welcome in the heart of Bournemouth
At Andrew Cowen Estate Agents, we pride ourselves on our professional service with a friendly, approachable attitude. With nearly 30 years of experience, we are the longest running estate agents in Scarborough, offering a wide range of services to cater to all your property needs. Our family-run estate agents means you get the personal touch, whether you are buying, selling, renting, or letting.
Our Services
We offer a comprehensive range of services, including free valuations, property sales, lettings, and financial advice. Our team of experienced professionals, led by Director Duncan Cowen, will guide you every step of the way, providing expert knowledge and advice to ensure a smooth and stress-free transaction. Our services are designed to meet the unique needs of each client, and we pride ourselves on our ability to go the extra mile to ensure your complete satisfaction.
What Sets Us Apart
What sets us apart from other estate agents is our commitment to exceptional customer service, combined with our extensive knowledge of the local area and competitive, negotiable rates. Our long-serving staff are dedicated to providing a personalized service, ensuring that you receive the attention and care that you deserve. We understand that buying, selling, renting, or letting a property can be a stressful experience, which is why we strive to make the process as smooth and hassle-free as possible.
Our Team
Meet our team of experienced professionals, dedicated to providing exceptional service and expert advice. From our Director, Duncan Cowen, to our Sales Negotiators, Macy Laughlan and Katie Watson, every member of our team is committed to providing a personalized service that exceeds your expectations.
Testimonials
Don't just take our word for it! Our clients have praised our exceptional service, expert knowledge, and friendly attitude. From helping first-time buyers to facilitating complex property transactions, our clients have consistently praised our professionalism, enthusiasm, and dedication to delivering exceptional results.
Exceptional Service and Communication
The majority of reviewers praised the exceptional service and communication provided by Cowen's staff. Many reviewers highlighted the team's professionalism, politeness, and helpfulness throughout the entire process. They appreciated the regular updates, prompt responses to queries, and the staff's ability to explain complex processes in a clear and concise manner.
Efficient and Proactive
Several reviewers commended the team's efficiency and proactive approach in dealing with issues and expediting the sale or rental process. They appreciated the staff's ability to chase solicitors, manage viewings, and provide timely updates.
Personalized Attention
Many reviewers praised the personalized attention they received from specific staff members, including Katie, Dan, Liam, and others. They appreciated the staff's willingness to go above and beyond to ensure a smooth and stress-free experience.
Negative Experiences
However, not all reviewers had a positive experience. One reviewer reported a negative experience with Cowen's letting service, citing damage to their property and alleged negligence by the company. Another reviewer accused the company of discrimination against disabled individuals.
Management Issues
One reviewer reported issues with Walker Landray Limited, a block management company affiliated with Cowen's, citing excessive fee increases and poor service. They eventually switched to an alternative managing agent.
