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At Colin Ellis your property matters to us and our friendly team will work hard on your behalf to deliver a personal, professional and honest service. We are passionate about delivering outstanding customer service and much of our business comes from repeat business, word of mouth recommendations and longstanding clients who trust us.
Our History and Expertise
Established over 30 years ago, we have built our business based on honesty and trust, and have traded through most market conditions. As independent Estate Agents, Letting Agents and Chartered Surveyors, we pride ourselves on our local knowledge and believe there is no substitute for a local agent with over 30 years of experience living within the community. Our team have vast experience and local knowledge and are committed to offering a comprehensive service.
Our Services
We offer a range of services including Residential Sales and Lettings, Commercial Sales and Lettings, and Chartered Surveying. Our Commercial Department handles sales and lettings of commercial properties, and our Land & New Homes department deals with development opportunities and new homes sales. As Chartered Surveyors, we provide a range of services including Market Valuation Reports, HomeBuyer Surveys, Rent Reviews, and Schedule of Conditions.
Our Team
Our team is led by Wai Kong Yau, Company Director and Chartered Surveyor, who has over 20 years of experience in the industry. Our Associate Director, James Kirk, has over 10 years of experience in sales and valuations. Our team is committed to delivering exceptional customer service and works hard to ensure that our clients receive the best possible outcome.
Our Commitment
We are committed to offering the most comprehensive service and boast a number of departments to complement our Residential Sales and Lettings department. We pride ourselves on securing much of our work through long-standing clients and word of mouth recommendations. Our business is built on honesty and trust, and we strive to deliver consistent results through our high standards of customer service, hard work, and commitment.
Overall Experience
The overall experience with Colin Ellis Property Services is overwhelmingly positive, with many customers expressing satisfaction with their professionalism, communication, and helpfulness.
Positive Experiences
- Many customers praised the staff's professionalism, helpfulness, and friendly manner.
- The company's communication was frequently mentioned as being excellent, with staff keeping customers informed throughout the buying or selling process.
- The marketing skills and presentation of properties were also commended.
- Several customers appreciated the team's ability to work efficiently and make the process as smooth and hassle-free as possible.
Negative Experiences
- One customer had a poor experience with the company, citing a lack of support and unprofessional behavior.
- Another customer was unhappy with the referencing process, feeling that they were misled and not apologized to adequately.
