At Newcastle Dental Care, we are committed to providing exceptional dental care to individuals and families in Newcastle and South Shields. Our team of friendly professionals are dedicated to delivering high-quality cosmetic and general dentistry, ensuring that our patients receive the best possible care and attention.
Our Mission and Values
Our mission is to listen first, then deliver individualized, uncompromised care. We understand that every patient has their own unique needs and concerns, and we strive to provide compassionate, excellent, and valuable care to each individual. Our values are centered around commitment, listening, education, comfort, trust, and fun. We believe in creating an atmosphere of mutual trust and respect, where our patients feel comfortable and relaxed.
Our Practices
We have two state-of-the-art practices located in the heart of Newcastle city centre and South Shields. Our practices are equipped with the latest advances in dental materials and laboratories, including state-of-the-art dental implants. We pride ourselves on delivering high-quality dental care that meets nationally recognized standards, and we have been accredited with the BDA Good Practice Silver accreditation and Denplan Excel Accreditation.
Our Services
We offer a wide range of dental services, including composite veneers, porcelain veneers, tooth straightening, dental implants, facial rejuvenation, tooth whitening, stain removal, fillings, root canal treatment, crowns, bridges, dentures, and gum disease treatment. Our team of experienced dentists and hygienists will work with you to create a personalized treatment plan that meets your unique needs and goals.
Why Choose Us
At Newcastle Dental Care, we are dedicated to providing exceptional dental care that exceeds our patients' expectations. We believe in building long-term relationships with our patients, and we strive to make every visit a positive and enjoyable experience. Our team is committed to continuing education and staying up-to-date with the latest advancements in dentistry, ensuring that our patients receive the best possible care.
Overall Experience
The dental practice received a mix of positive and negative reviews. Many reviewers praised the friendly and polite staff, empathetic dentists, and efficient service. Some reviewers mentioned that the practice is clean and comfortable, with a welcoming atmosphere.
Positive Aspects
- Friendly and polite staff
- Empathetic and experienced dentists
- Efficient and professional service
- Clean and comfortable practice
- Welcoming atmosphere
Negative Aspects
- Some reviewers experienced poor treatment outcomes, including faulty dentures and failure to diagnose gum problems
- Lack of flexibility with appointment scheduling
- Some reviewers felt that the practice prioritized profit over patient care
- Unwelcoming policies, such as requiring a 24-hour notice for cancellations
Patient Care
Some reviewers praised the practice's patient care, mentioning that the dentists and staff were empathetic and understanding. However, others felt that the practice prioritized profit over patient care, and that the staff were not always responsive to their needs.
Staff and Dentists
Many reviewers praised the staff and dentists, mentioning that they were friendly, polite, and professional. Some reviewers mentioned that the dentists were experienced and empathetic, and that they explained treatment options clearly.
