Find your perfect home with us!
At A Flat in Town, we are a small, energetic, and cheerful lettings agency in central Edinburgh, founded in 2005. We take pride in providing exceptional customer service to all our clients - both landlords and tenants. Our team is dedicated to giving industry-leading advice that comes from being an accredited letting agent with Landlord Accreditation Scotland, as well as practical, common-sense guidance that comes from managing flats since 2005. We love to look after properties, ensuring tenants have beautiful homes to live in and landlords have their investments taken care of.
Our Services
We offer a range of services to cater to the needs of our clients. From finding the perfect flat for tenants to providing expert property management services for landlords, we are committed to delivering exceptional results. Our team of experienced property managers will work closely with you to understand your needs and provide personalized solutions tailored to your requirements.
We specialize in letting and managing properties in Edinburgh, providing a comprehensive range of services, including:
- Tenant Finder Service: We help landlords find the perfect tenants for their properties, ensuring a hassle-free rental experience.
- Property Management: Our experienced property managers will take care of every aspect of managing your property, from rent collection to maintenance and repairs.
- Letting Agents: We offer expert advice on letting your property, from determining the optimal rental price to finding the right tenants.
- Instant Valuation: Use our instant valuation tool to get an estimate of your property's value in just a few clicks.
Why Choose Us
At A Flat in Town, we are committed to providing exceptional customer service, going above and beyond to ensure our clients' needs are met. Our team is dedicated to building long-term relationships with our clients, and we strive to exceed expectations in every interaction. With years of experience in the Edinburgh property market, we have the expertise and knowledge to guide you through the letting process, ensuring a smooth and stress-free experience.
Meet Our Team
Our team is led by experienced directors, Katrina Walker and Sally Williams, who have a deep understanding of the Edinburgh property market. Alongside them, our team of property managers, Lucy Foley, Karien Robbie, and Lynne Moore, are dedicated to providing exceptional service to our clients.
Get in Touch
If you're looking for a letting agent that truly cares about you and your property, look no further than A Flat in Town. Contact us today to learn more about our services and how we can help you achieve your property goals.
Overall Positive Feedback
The majority of reviewers have praised A Flat in Town for their professionalism, friendly staff, and efficient service. Many have mentioned the helpfulness and responsiveness of specific staff members, such as Lance, Lynne, and Nicola. The company's attention to detail, prompt action on issues, and welcoming gestures (like a welcome hamper) have also been appreciated.
Positive Aspects
- Friendly and professional staff
- Efficient and prompt service
- Helpful in resolving issues
- Attention to detail and welcoming gestures
- Trustworthy and caring for both tenants and landlords
Negative Feedback
However, there were some negative experiences reported. One reviewer had a bad experience with tenants damaging their property, which they felt was due to inadequate screening by the agency. Another reviewer had a poor experience with a viewing, where the agent was not present and did not apologize for the inconvenience.
Negative Aspects
- Inadequate tenant screening leading to property damage
- Poor communication and unprofessional behavior in one instance
