Reliable, Efficient, and Professional Plumbing and Heating Services
DJ Alexander proudly stands as a leading estate agency in Scotland, with over four decades of experience under our belts. We combine comprehensive market knowledge with a genuine passion for property to deliver a seamless and stress-free experience for every client.
Our Mission
Our mission is to empower our clients to navigate the complexities of the property market with confidence. We achieve this through:
- Personalised guidance: We assign dedicated local experts who understand your unique needs and goals.
- Market expertise: We leverage our unparalleled knowledge of the Scottish property market to negotiate the best deals for you.
- Transparency and communication: We believe in open communication and consistent updates throughout the entire process.
Our Services
We offer a comprehensive range of services catering to all aspects of your property journey:
Buying and selling
- Market valuation and free property valuations
- Comprehensive market analysis and advice
- Negotiation and sales representation
- Expert guidance through the conveyancing process
Letting and property management
- Expert tenant sourcing and screening
- Comprehensive property management services
- Rent collection and payment management
- Compliant and transparent landlord guidance
Financial and advisory services
- Mortgage advice and brokering services
- Financial guidance and planning
- Furnishing solutions and property solutions for landlords
Our Values
Our core values underpin our commitment to delivering exceptional client experiences:
- Integrity: We uphold the highest ethical standards and transparency in all our dealings.
- Professionalism: We are dedicated to providing a consistently high standard of service.
- Client focus: Your needs and goals are our top priority.
- Community: We are active members of the local community and believe in supporting local initiatives.
Get in touch today and let DJ Alexander be your trusted partner in buying, selling, or letting your property in Scotland.
Poor Communication and Unfair Charges
The majority of reviewers have expressed their dissatisfaction with DJ Alexander's communication, honesty, and fairness in charging tenants.
Lack of Response and Unfair Treatment
Tenants have reported that their issues and complaints have been ignored or poorly addressed by the agency. In some cases, they have been threatened or intimidated through emails and phone calls. The agency's staff have been accused of being hostile and uncooperative, leading to frustration and stress for tenants.
Unfair Charges and Deposit Disputes
Many reviewers have reported being unfairly charged for damages or cleaning services that were not their responsibility. The agency has been accused of using loopholes to undermine tenants' rights and claim as much money as possible from them. Deposits have been withheld or deducted without justification, causing unnecessary stress and financial loss for tenants.
Poor Maintenance and Repairs
Some reviewers have reported that maintenance and repair issues have not been addressed promptly, leaving tenants to deal with leaky windows, mould, and other hazards. The agency's incompetence has been blamed for the poor condition of properties and the lack of urgency in resolving issues.
One Positive Experience
However, one reviewer has reported a positive experience with DJ Alexander, praising the agency's smooth and transparent service during their tenancy.
